Jetways airport Paris Charles de Gaulle LFPG don't move

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ISSUE DESCRIPTION

Description of the issue: The jetways are not working and remain stationary

ICAO, coordinates, or specific location: LFPG

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? i haven’t scenery add on

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: Thrumaster airbus

[PC Only] Are you using Developer Mode or have you made any changes to it? i don’t use Developer mode

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


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Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

A workaround, is to desactivate all the voloport sceneries… then it should work… type “volo” in your library… desactivate the sceneries and your good to go.

Do you have the same issue if you follow the OP’s steps to reproduce it?
• no

Provide extra information to complete the original description of the issue:
• no issue at LFPG (SU1), tested at Gate A12, A320 v2
@Faize31: could you provide the detailed steps you are following ?

If relevant, provide additional screenshots/video:

Hello,
Thanks for the answer, I have deactivated everything that is “volo” but still the same problem

Hello,
Thank you for answering me, I did as you indicated, but the bridge does not move and I have the same problem in other airports LSGG for example. What do you advise me to do?
If I do a reinstallation, I leave all my settings of my joystick and my career?

Could you provide:

  • a gate your are having an issue with
  • the aircraft you are using
  • the steps you are following to request a jetway

Hello and thank you for answering me. For example it does it to me on all the doors at LFSG or LSGG
I regularly use the Airbus A320 FENIX but I tried with other planes it is the same.
I use your method and also GSX, the result is the same.