Key binds are reverted to defaults when keyboard is reconnected

Bug Reporting Hub Hardware & Peripherals
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ISSUE DESCRIPTION

Description of the issue:
A custom key bind profile for both General and Aircraft is created from duplicating 2024 controls. Once created I “clear” all the key binds to begin setting up from scratch. If the USB keyboard is removed and reconnected the custom key binds are lost and reverted back to the original duplicated profile.

Happy to answer any questions or conduct further tests as the game is unplayable for me at this time due to the risk of losing control settings.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? N/A

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
The issue can be reproduced every time, sometimes they “Keyboard” section will disappear when unplugged, sometimes it does not. Regardless of the “Keyboard” section status, the key binds are still reverted.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Connect USB keyboard (mine is Logitech USB wireless K360)
  2. Duplicate general or aircraft profile to create a new custom profile
  3. Clear the profile bindings for both general and aircraft
  4. No need to create any custom binds
  5. Apply to all aircraft (don’t know why)
  6. Save and close (for good measure)
  7. Revisit the controls section - profiles are still empty
  8. Disconnect USB keyboard, reconnect USB keyboard
  9. Perform search or some kind of search reset to refresh the list
  10. Duplicated key binds have all returned

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are currently plugged in? Please name all of them as there could be a potential conflict.

USB Wireless Keyboard - Logitech K360
USB Wireless Mouse - Logitech M720
Xbox controller, wireless

[PC Only] Are you using Developer Mode or have you made any changes to it?
N/A

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
N/A

[PC Only] What GPU (Graphics Card) do you use?
N/A

[PC Only] What other relevant PC specs can you share?
N/A

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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Are the binds not available from the Keyboard Presets Config at the bottom of the left hand panel? I can choose which binds I want to use from there ok.

I have a wireless Logitech but use their dongle and so far, no issues. But if they aren’t there then maybe Bluetooth keyboards create a new device id all the time though I wouldn’t have thought so. That could break it.

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Hi Yuudai

Thanks for replying

The binds profile is always available when “keyboard” above is selected, it’s the binds defined within that custom profile that keeps reverting.

I am too using a wireless keyboard with dongle (not Bluetooth).

Under “keyboard” try creating a new general or airplane profile and clearing all the bindings. Once you’ve cleared the bindings, if you remove and reconnect the dongle see if the bindings come back (revert)?

XBOX, MSFS2024

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Asobo: At least one bug verified.

My working keyboard config was:

  1. General Controls= My new general profile
  2. Airplane controls = My new airplanes profile
  3. Specific controls = None

I unplugged my Logitech TKL 515 dongle. Waited a bit then plugged it back in then started FS24.

The Keyboard device now appeared at the end of my FS24 device list.
Under “Keyboard preset config” I had:

  1. General Controls= My new general profile
  2. Airplane controls = Keyboard 2024 Planes
  3. Specific controls = None

So the only entry that changed was #2 (Airplane controls). It should have said “My new airplanes profile”.
I clicked on the left arrow and it changed to “My new airplanes profile”.

I shutdown the sim and restarted to see if saving the update profile worked. And it did. So far so good.

Now HERES the BUG!
Under “General Controls” it said “My new general profile”. Which is the correct profile. But when I checked my setting changes they were gone, it was using MS defaults!

I clicked the left arrow and “General Controls” STILL said “My new general profile”. But this time it had my changes!

The upshot: “My new general profile” appeared twice. One was wrong the other was correct.

I don’t know if this was something I did to cause a duplicate. But I think it’s obvious that the profiles should not be able have duplicate names at the very least. Too confusing.

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To be fair, I didn’t check for duplicate profiles with the same name. If I’m able to get my binds back again by hitting that “left arrow” button it might not be a total loss.

Totally agree though, this section of the game needs more work. Thanks for your input.

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control bindings are my biggest headache in the 2024 sim right now. When something doesn’t save correctly or disappears I don’t know if I did something wrong or it’s a bug in the sim. I’m going to adapt where I can to default 2024 settings till it improves.

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