Lack of Communication from Microsoft and Asobo

Any link to the upcoming dev livestream.

Hello @RomoRocket,

All our Developer Livestreams are hosted on our official Twitch channel. If you have a Twitch account, you can follow the channel to be notified whenever we go live. We will post the date and time for the next Dev Stream as soon as the schedule is finalized.

Thanks,
MSFS Team

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Why is it taking so long to pick a date ?

Dev Stream dates are typically picked at strategic moments before or after updates so that the team can spend a good portion of the stream speaking on the update. Since they are still figuring out when the dates of the next updates are, we have not been able to pick a date yet. I’m confident it will be soon, though.

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Thanks sounds good. Looking forward to it.

By chance can you comment on when the shared world will become a reality, the new tin and photogrammetry for urban areas as Jorg showed the full US showing as new during the global event slide show?

West of ohare is still very generic and the border between imagery is poor and missing important poi buildings on approach.

The dev update is soooooo disapointing. The only new info are the two feedback snapshots. That’s it. Just wow.

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I’m so bummed out and disappointed by it too. I’m genuinely just sad at this point.

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MS/Asobo, I’m not going to complain - although I think all the paying customers on this thread have every right to do so.

I’m going to offer you some advice, from a professional communicator:

It’s time to wake up. You are not the first software company to release something that’s a total disaster and ā– ā– ā– ā–  off a lot of customers by doing so. There are two options:

  1. Do nothing and hope you can fix things so fast that you get out ahead of the narrative. It’s been two months and you’ve fixed two or three of the dozens, if not hundreds, of major issues. I don’t think this one’s going to work.

  2. Pull a CDProjekt Red or a Hello Games. Own up. Admit your mistakes. Beg forgiveness. This buys you time to fix the problem. Then knuckle down and, you know, fix the problems. Fire your PR people (if you have them) or hire them in the first place. Communicate your intentions with crystal clarity. Spare no expense. Make it so that in a year we’re all on this forum saying, ā€œMan, they really pulled it off didn’t they?ā€

Option 2 is harder. It takes a lot more money and it takes courage. But today CDPR remains one of the most celebrated developers in the world, despite the Cyberpunk launch disaster - perhaps, even, because of it.

What kind of developer do you want to be?

It’s time to pick.

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Incredible! What have they been doing the last two months besides some small ā€œupdatesā€ that brought other bugs that they then needed to ā€œhotfixā€?

I mean, productivity doesn’t seem to be known over there. Although they were keen in those ā€œdeservedā€ Christmas holidays.

Were/what are the standards!?

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Hello @ThorCoolguy,

The team has already apologized for the release state of MSFS 2024, with Jorg even announcing that we are giving four upcoming first-party payware DLC planes free to all players. Of course, that doesn’t preclude bug fixes and improvements too, with that work ongoing as we speak.

In case you missed it, you can watch the presentation from December’s Developer Livestream here:

Thanks,
MSFS Team

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I actually had hope when they said they’re back after the holidays, rested and recharged, that things will start looking up. Boy was I wrong.
The bar has sunk really low.

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The apology was for the release state. Nowhere was it mentioned that the fixes are going to be sooooo slow. If the fixes don’t start comming soon and in high volume the 4 planes will not be enough to make up for this mess.
If it was up to me I would say 1 aircraft per month until the sim is in a presentable state.

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I didn’t say they needed to apologize. I said they needed to beg for forgiveness. Not once. Not twice. Over and over and over until people stop asking them to.

To use the CDPR example again…they didn’t apologize once. They apologized at each and every opportunity they could - for months - and demonstrated their contrition by giving results.

But go ahead, ignore my advice. Go read the response thread to the business-as-usual Feedback Snapshot for today. Lots of happy customers in there.

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In the 9 bussines day since they came back from holidays they made 2 lists that take 10s each to sort on the forum. If they created the lists in excel with the info in the snapshots it would be probably 30min of slow paced work for 1 person.

I can assure you the development team has been working very hard on SU1 all this time. There’s far more going on than just one person creating the Feedback Snapshot.

Thanks,
MSFS Team

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But hey you get 4 free planes…

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Considering SU1 is some time away there has to be fixes in the meantime. Waiting for the update which will definetly not be before March is not acceptable given the current state of the sim.
Your dev blog says otherwise. Since there is a big lack of transparency we can only go by the info that is officialy posted.
Why did we pay 100% the price for 70% of the product that was advertised?

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Which I have a feeling will all arrive before the sim gets fixed. And I’m willing to bet they are going to be broken in some way at release as were a lot of planes. I’d rather have a working sim than 4 planes I’m probably never going to use.

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I think people are just tired of the waiting game.

On the seller point of you, you make profit on the lifetime of your product, one can say it s in your interest to drag your feet.

On the customer point of view, you ll never fix it fast enough.

Silence is the worst thing. I don t think people care for an apology, people want what they paid for and preferably not in a year…

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Stating that SU1 will ā€œdefinitely not be before Marchā€ is baseless speculation and hearsay.

Thanks,
MSFS Team

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