"Load Flightplan" button in EFB not working?



Description of the issue:
The “Load Flightplan” button on the EFB “Route” page does not seem to work, no previously saved flight plans are detected. I have both Flightplan and flight files stored in the default folder
(%AppData%\Local\Packages\Microsoft.Limitless_8wekyb3d8bbwe\LocalState
but neither show up. Where does this buttons algorithm look for flightplans?
See attached images to make clear which button I refer to, the bottom one works!

If applicable, which aircraft is experiencing this issue: N/A

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Click on route icon in EFB (top left)
  2. Click “Load Flightplan” button at top of page
  3. Try to choose previously saved flightplan

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: Not relevant

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use? RTX 4090

[PC Only] What other relevant PC specs can you share? High End PC

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Hi there.
This button works OK.
It gives you access ONLY to flightplans created and stored in the cloud by online msfs2024 flightplanner Flight Planner
Nothing to do with your local storage.
Brgds

1 Like

This button is OK. Scroll down and you will see another set of command to load and save the flight plan from your PC

… or from XBOX cloud.

OK, I’ll try that out!
Thanks for the replies

Thank you for this report. We’ve moved your topic into the User Support Hub.

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