Longitude cockpit missing post SU4 update

[dvhowell1106]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

3 tags are required - add them in the tag section next to the title above:

• One for iteration (msfs-2020 or msfs-2024)

• One for platform (ms-store, steam, xbox, playstation, or xcloud)

• One for aircraft (start typing in your aircraft name in the tag section and pick correct option)

Feel free to delete this quote section after adding your appropriate tags.

ISSUE DESCRIPTION

Description of the issue:

• Empty Community folder
• My Library toggled back & forth to stream/install-download
• Other planes are okay –172, 208B, G36
• Was perfect prior to SU4 update

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

• Constantly

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Free flight, select Longitude

2. Fly Now

3. No cockpit, just what you see in screenshot below

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

• n/a

[PC Only] Are you using Developer Mode or have you made any changes to it?

• No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

• DX12

[PC Only] What GPU (Graphics Card) do you use?

• AMD Radeon RX 6700 XT 12GB VRAM

[PC Only] What other relevant PC specs can you share?

• n/a

MEDIA

Please add a screenshot or video of the issue occurring.

[Pugnae]

I don’t have that issue, but a couple others did a little while ago in a different thread. One of them found a solution involving disabling “Longitude Enhanced” or something like that.

Scroll down the forums or search for it. It wasn’t too long ago.

[Jummivana]

The current workaround is to disable the Enhanced version. This issue is logged and being looked at to bring the Enhanced version up to SU4 compatibility. Thanks!

[DementedCorn327]

Same issue and confirm workaround works:

[Pugnae]

I obviously didn’t have the Enhanced version, so I didn’t have the issue, but now I’m curious, what all does the enhanced version entail?

It’s my favorite aircraft in the game and I meet be inclined to get it once they get it working.

[disregard, I googled it like a capable member of society]

[DementedCorn327]

@Pugnae

but now I’m curious, what all does the enhanced version entail?

Good question indeed, so even if you found the answer , information is available on the Marketplace for whom may be interested in:

[Rockbridge77]

So glad I checked this forum. I was going nuts trying to figure out why the textures in the cockpit were gone! I disabled the Enhanced Mod which worked great and it fixed the problem as suggested above. THANK YOU FOR POSTING YOUR RESULTS !!! JD

[Habu2u2]

@Pugnae

[disregard, I googled it like a capable member of society]

Best Comment of the Year!

[bitstop]

No textures or instruments inside the Cessna Longitude with Sim Update 4.

If anyone knows a quick fix please let me know.

[Pugnae]

Scroll up.

Disable the enhanced Longitude.

[Seb851]

@Jummivana

The current workaround is to disable the Enhanced version. This issue is logged and being looked at to bring the Enhanced version up to SU4 compatibility. Thanks!

This is why the Premium and Deluxe aircraft should also be updated in the Beta build, not only the Standard Edition.

[GimbalAxis]

I found it - the cockpit is there, it’s just positioned around the Center of Gravity (I think) where the wings join the fuselage.

[TCAS42]

Yup - enhanced cockpit is there just sitting in a new position.

Hope this can be fixed quickly, as I very much like using the enhanced variant.

[dvhowell1106]

Thanks to all involved. I appreciate this user community.

[Grampfs]

Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.

3 tags are required - add them in the tag section next to the title above:

• One for iteration (msfs-2020 or msfs-2024)

• One for platform (ms-store, steam, xbox, playstation, or xcloud)

• One for aircraft (start typing in your aircraft name in the tag section and pick correct option)

Feel free to delete this quote section after adding your appropriate tags.

ISSUE DESCRIPTION

Description of the issue: No visible instrumentation just a shell

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Each time I load this aircraft, other aircraft not affected.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. load default aircraft, no instruments visible, also black artifact underneath the body of the aircraft which bleeds through into the passenger cabin

2. Community folder is empty, other aircraft load ok, multiple reload attempts, only happened after latest update

3. x3 screenshots

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the is

sue occurring. (edit) It seems I’m not alone with this problem, hope the team gets it fixed asap.

[RogueNaught1]

Wanted: We urgently require experienced cockpit movers.

[RogueNaught1]

And…fixed. Thank you

[Jummivana]

Ther Enhanced edition is being updated today, so this issue should be resolved.

[DementedCorn327]

Fixed for me too .