Marketplace 2020 content disappeared from MSFS2024 and won't re-enable for streaming

ISSUE DESCRIPTION

Description of the issue:
Had previously enabled multiple planes and 2020 marketplace sceneries that were working fine. Today MSFS2024 had reset multiple graphic settings and reduced rolling cache to zero. All previously enabled 2020 content had disappeared. Reset up cache and graphic settings and re-enabled all previously enabled content. Sim requires a restart to enable but after restarting sim content has not re-enabled and is back to disabled state. After multiple (10) attempts, some enable and some don’t, then some disable, then all disable.

Prior to today SimObject load count was 3727, today it is 3693. Please can I have my paid for add-ons back working.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes and yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. see decscription

Posting this below so as not to pollute the original problem. After about the 15th attempt to re-enable and then restart MSFS, I did a full hard reboot of the PC. Next time I went into MSFS it said ‘VFS Activating Packages’ as opposed to ‘Activating Packages’. Once into the sim I once again went into My Library and enabled the 2020 content, restarted MSFS and it appears to have now re-enabled my content. Now as it is a Microsoft product maybe I should have opted for ‘turning it off and turning it back on again’ earlier :stuck_out_tongue_winking_eye: :thinking: :shushing_face:

So we can probably move this out of the bug category but it would be good to have it in discussion in case others are seeing content getting randomly disabled.

Moved to User Support Hub since a solution has been marked. Discussion can carry on there.

1 Like

Hi got the same issue, restarting the simulator or the computer as mentioned early did not help.
I keep activating the contents but they do not install :

The solution did not helped in my case i restarted the computer, the contents are still unavailable.

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