MFS2020 online with Xbox account, requesting I insert a disk~! WHAT?

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ISSUE DESCRIPTION

Description of the issue:

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
I have an Xbox account and fly MFS2020 online on my PC. Today it said please insert first disk. I dont have disks on mfs2020. Bizzare request indeed! Plus my mfs2020 keeps quitting at the end of using, and creates an icon in the bottom run tray or whatever its called. Anybody else have this happen?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
First day starting it up it did a disk request of me. First time. 2025/07/10

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.I opened up MFS2020
Tried opening up as administrator
2.demanding disk insert still.
3.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

Only a logitech extreme 3D Pro. Mouse, keyboard.
[PC Only] Are you using Developer Mode or have you made any changes to it?

I never do techy stuff like dev mode.
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
I believe DX11. Cant open it to see

[PC Only] What GPU (Graphics Card) do you use?
I have an older amd processor and card …equivalent to a 1080…says its a Radeion RX 570 series 4 gb…24 ram, 64 bit operating system, AMD Ryzen 3 2200G Radeio vega graphics 3.50ghz

[PC Only] What other relevant PC specs can you share?
na

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

I dont know how to do that, sorry.

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
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Provide extra information to complete the original description of the issue:
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Trying to open game to start now it refuses to do that from start menu or the icon down below. I hate pc stuff/win10, I might have to fly on Xbox X in the future. GRRRRR lol
If relevant, provide additional screenshots/video:
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Hi @BCsimPilot ,

Thank you for this report. We’ve moved your topic into the User Support Hub.

The Bug Reporting Hub is for posting suspected or confirmed bugs that other users are able to reproduce without duplicating an existing bug report. Using the template or providing all the relevant information about your bug and sim setup is required in order to provide valuable information, feedback, and replication steps to our test team.

If you are not sure if your issue is a bug or need further input from the community, please use the User Support Hub category. If the community can replicate your issue, first search the Bug category to see if there’s an existing topic. If it already exists, contribute to that report. Duplicate bug reports will be closed.

If you believe it is a new report and no duplicate exists, then create a new bug topic using the provided topic template.

All issues caused by or involving third-party addons/mods should be reported to the third-party developer. Assure that no addons/mods are used when reporting issues in Bug Reports.

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Have a look at that troubleshooting guide, hope it can help: [KNOWN ISSUE] Authentication/Insert Disc/Logbook Lost/Unable to sync with cloud etc

1 Like
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When it asks for the disk, what happens if you just click Continue anyway?