Missing all Marketplace content from MSFS2020 in MSFS2024

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ISSUE DESCRIPTION

None of my marketplace content from MSFS2020 is showing up in MSFS2024, including certain aircraft that are showing up as available for other players (example: Carenado Cessna 182 RG II).

Full list of marketplace aircraft not showing up is below. I don’t expect all of them to be available immediately, but the concern is that at least some seem to be available for other MSFS 2024 users so I am wondering what is wrong with my installation or account, including information regarding my Steam purchases:

Mooney M20 Ovation - Carenado
OV-10 Bronco - AzurPoly
Waco YMF5 - Carenado
Cessna 182RG II- Carenado
Antonov AN-2
ATR-42-600 / 72-600
Aviat Husky A-1C
Gee Bee Model Z and R-2 - Carenado
Top Rudder 103 Solo (it’s OK if this one never shows up again)
Beechcraft Model 18 - Microsoft/Carenado
Bleriot XI - Wing42
Beechcraft D17 Staggerwing - Microsoft/Carenado
Ford 4-AT Trimotor - Microsoft/Aeroplane Heavan
MG HJet HA420
P-40F Warhawk - Inibuids
Schweizer S300CB - Nemeth Designs
Super Decathlon - Hangar Studios 713
V35B Bonanza - Microsoft/Carenado
Wilga 35/80 Series - Gotfriends

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

Yes and Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every time since original install on release day

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Launch Microsoft Flight Simulator 2024
2. Go to “Free Flight” and select aircraft
3. Observe that only the MSFS2024 default aircraft are listed, and none of the Marketplace aircraft are listed
4. Launch Microsoft Flight Simulator 2020
5. Start a flight and select aircraft
6. Observe that all aircraft from Marketplace are listed

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

Not relevant but using VKB Gunfighter joystick, VKB STECS Mini throttle quadrant, MFG Crosswind rudder pedals and Tobii eye/head tracker

[PC Only] Are you using Developer Mode or have you made any changes to it?

No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
n/a

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:

NVIDIA RTX 3080, Game Ready driver latest version 566.36

[PC Only] What other relevant PC specs can you share?

Windows 11

MEDIA

Please add a screenshot or video of the issue occurring.

Example 1: Filtering the aircraft selection screen for aircraft listed as “Cessna 1x”, observe that no Cessna 182 RG II shows up although other users have this aircraft listed in MSFS 2024 from their MSFS 2020 Marketplace purchases:

Example 2: Filtering the aircraft selection screen for “Beechcraft”, observe that only the default Beechcraft show up, missing the Beech 18, Beech Staggerwing and Beech V25 Bonanza from the Markeplace:

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

I have the same issue. In FS2020, all my purchases are available in the marketplace, but none of my purchases show up in FS2024. Does anyone have a solution, or do I need to wait for the marketplace to be enabled?

Folks - go to My Library (from the Main Page in the sim, look for the Green Shopping Bag that’s labeled FS in the upper right next to your Gamertag). You will be sent to a page that says Marketplace Coming Soon, but My Library is the other tab in the upper left.

Once in My Library, use keywords to search for your content. You will likely find them tagged as Disabled. Click on them, then use the Enable option at the bottom of the screen. You will be prompted to reboot. It may take more than one reboot to get them to appear.

The Carenado 182RG is very bugged. It will likely not appear, no matter how many times I click Enable and reboot. The Mooney appears, but I also own the Skymaster and it shows up in the Mooney’s Livery Choices, not as a standalone plane. There is much work to be done by Carenado to make their planes forward-compatible with FS’24.

I have filed a Zendesk Ticket, suggest you do the same.

1 Like

I have A LOT of 2020 content, and MANY are missing from 2024. I am aware of the process for activating the packages in the “My Library” menu. A large number of my aircraft are missing. Some I can think of just off the top of my head are Toag’s UH1H, Milviz Corsair, and the Golden Age Stearman. I’ve opened a ticket and got nothing but a canned response back.