Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.
Are you using Developer Mode or made changes in it?
No
Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.
Yes
Brief description of the issue:
MSFS behaves like I am running it for the first time then hangs if I select update now. If I choose to update later, It shows an x-box control with the pad assignments, but in one of the five setup screens, it lists my mouse, keyboard, 3d extreme joystick and Saitek Pro Flight Quadrant. I can fly, save flights and see flights I already saved, but my 700 hour plus logbook is missing and the “elevator music” plays when I am not flying. The five setup screens show up every time I run MSFS.
Provide Screenshot(s)/video(s) of the issue encountered:
This is what shows when I do choose to upgrade immediately
Detailed steps to reproduce the issue encountered:
Start up MSFS as administrator. Regardless of whether I update immediately or later, the out of focus screen along with the ANNOYING elevator music persists unless I close MSFS from the tray or from the task manager.
PC specs and/or peripheral set up if relevant:
I do not see the need for repeating the specs or peripheral setup they have not changed since yesterday when MSFS ran just fine. I have been running MSFS almost every day and this is the first time this has happened. More relevant is why this is something that must be resolved. My wife is in long term memory care and I use MSFS as therapy to replace the planned traveling retirement that was deleted due to her health. That log book is important to me and I want it back!
Build Version # when you first started experiencing this issue:
1.36.2.0
For anyone who wants to contribute on this issue, Click on the button below to use this template:
Do you have the same issue if you follow the OP’s steps to reproduce it?
Provide extra information to complete the original description of the issue:
If relevant, provide additional screenshots/video:
