Missing scenery Apple Park building, Tempozan Park Ferris wheel

ISSUE DESCRIPTION

Description of the issue: Missing scenery: Apple Park Building missing from photogrammetry-enabled scenery, and from birds-eye view when selecting a departure location. The (circular) building shows up just fine on the EFB. Yet a friend of mine sees it just fine on his Xbox - see attached screenshots.

Coordinate or location of issue:

500 metres west of 45CA Heliport, Cupertino, CA

FREQUENCY OF ISSUE

Every time, regardless of aircraft type.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Launch game

  2. Select free flight

  3. Position to 45CA heliport. Note absence of building on birds-eye view even before starting a flight

  4. Display EFB, select map view, scroll to location of 45CA. Note presence of circular building and annexes on EFB display.

The same issue occurs with the Tempozan Ferris Wheel in Osaka Japan (located in Tempozan Park). My friend sees the ferris wheel, while on my xbox, the ferris wheel is missing. What does appear however is the flattened image of the ferris wheel on the underlying ground.

I have MSFS 2024 Premium Deluxe, as does my friend.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

MEDIA

Screenshot from my Xbox

From my friend’s Xbox

Have you checked that all World & City Updates are enabled in My Library ?

No issue with ms-store version: