Moai Statues Missing again in SU5

ISSUE DESCRIPTION

Description of the issue: No Moai statues.

ICAO, coordinates, or specific location: Easter Island

[PC Only] Did you remove all your community mods/add-ons? Yes
If yes, are you still experiencing the issue? Yes

FREQUENCY OF ISSUE

Every time.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load World Photographer, select Moai Statues, and fly to statue markers.

MEDIA

1 Like

Cannot replicate (free flight, ms-store):

If any addons installed (community/Marketplace), disable them and test again.

I initially could repro. Community Folder & Community Folder 2024 were empty, but I had some streamed Marketplace addons enabled.

Once these were disabled, all the four Moai POIs returned. Adding back the streamed assets one by one, I thought I had narrowed it down to MamuDesign Marinas:

However, disabling the product again and re-enabling again made all the four Moai POIs return. So, if you have this product streamed, try disabling it, see if the Moai return, and if so, re-enable and see if the Moai are still visible.

I’m wondering (speculation) if disabling removed invalid data from cache, & re-enabling stored new, correct data.

1 Like

Disabled everything streamed, and they still didn’t appear. Hmm.. I would really hate to reinstall the game.

Ok, I’ve figured this out. Oceania POIs were disabled in the marketplace. This is solved. Why they were disabled - I have no idea.

Moved to User Support Hub since not a bug.