Mouse bug , No registration of clicks in homescreen and pointer missing completely in game

Bug Reporting Hub Hardware & Peripherals
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ISSUE DESCRIPTION

Description of the issue:

Since yesterday I came across the very annoying bug that my mouse doesn’t register clicks.
The pointer does appear right after loading the game but doesn’t register clicks so entering the game is not possible.
Then after I enter the game with the controller, the mousepointer completely disappears.
The mouse works perfect on a pc or laptop so the problem isn’t in the mouse.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every time I start the simulator.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1.USB connect in the Xbox series X, I have tried unplugging and plugging with Xbox power on, off and even in the game itself also.
2.Start the game
3.Mouse not working, restart xbox/game , after that only restart game, still doesn’t work.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are currently plugged in? Please name all of them as there could be a potential conflict.

TM Hotas One
Mouse
Keyboard

MEDIA

Please add a screenshot or video of the issue occurring.
I have tried 10 times to upload my 2 short videos but every time I get an error, try again…

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

If you also have a keyboard connected, start up without the keyboard and confirm the mouse is working first. Then plug the keyboard in. For some reason, the order they are connected matters.

4

The usb for the keyboard is in but the keyboard is never connected and power of the keyboard is also off. it’s always off in a drawer.
I have more people in discord that have this problem.
I have done everything with usb devices and in different orders but the outcome was the same every time.
Maybe if more people having this and reply on this post , the develop team reads it and try to fix it.
Thank you for your willingness to help :folded_hands:

1 Like
5

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes mouse not working after latest update

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2 Likes
6

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Exactly the same issue

Provide extra information to complete the original description of the issue:
• When I unplug te mouse, it disapear in the command menu. When it replug, it re-appear but nothhing work

If relevant, provide additional screenshots/video:
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7

I unplug keyboard and mouse, reboot xbox, load the game, plug the keyboard and the mouse. All work properly

1 Like
8

Do you have the same issue if you follow the OP’s steps to reproduce it?
• Yes, I have the exact same issue.

Provide extra information to complete the original description of the issue:
• My Logitech USB mouse is completely unusable with the XBOX Series X version of the game since the last update. Cursor is only visible in the welcome screen and the clicks are not registered.

If relevant, provide additional screenshots/video:
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1 Like
9

My mouse pointer is visible but I cannot click on any of the cockpit items. Throttle, mixture, etc. Is there some place where I need to set up the mouse pointer?

10

Same issue. Occured with SU1 beta. Disappeared when I reverted to older version. Recurred with SU1.

12

Do you have the same issue if you follow the OP’s steps to reproduce it?
• yes

Provide extra information to complete the original description of the issue:
•

My Logitech USB mouse (two different units) was working under prior update but is now unusable with the XBOX Series X version of MSFS2024 since the lastest update. Cursor is only visible in the welcome screen and mouse clicks are not registered. If controller is used to get past welcome screen, the mouse pointer disappears. I attempted the various remedies suggested by other users but was unsuccessful.

If relevant, provide additional screenshots/video:
•

13

Do you have the same issue if you follow the OP’s steps to reproduce it?
• exactly the same

Provide extra information to complete the original description of the issue:
• besides that, i can’t start any Passenger Transport anymore . No chance to press the “start Mission” button wether by mouse nore Xbox Controller. Game gets completly stuck.

If relevant, provide additional screenshots/video:
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