Mouse cursor not appearing on Main Menu / Login screen — Xbox Series X (post-SU5)

xbox

ISSUE DESCRIPTION

Description of the issue:

Since installing Sim Update 5, the mouse cursor is not appearing on the main menu / login screen. The screen loads normally, but there’s no visible cursor to navigate with.

FREQUENCY OF ISSUE

How often does this occur for you: Every time on sim load.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same

1. Launch MSFS 2024 on Xbox Series X

2. Reach the main menu / login screen

3. Cursor does not render

Troubleshooting already attempted:

  • Hard restart of the console (full power cycle, not just quitting the app)
  • Disconnecting/reconnecting USB mouse
  • Connecting a different USB mouse
  • Navigating with controller only as a workaround

YOUR SETTINGS

N/A

MEDIA

Just the main login screen without a mouse cursor.

1 Like