Mouse isn’t working anymore in msfs2024, even on start screen (PC)

Bug Reporting Hub Hardware & Peripherals
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ISSUE DESCRIPTION

Description of the issue:

My mouse isn’t working anymore in msfs2024. When I am on the Home Screen, where you should click the start button, left or right click of the mouse is not possible anymore. I can see the cursor of the mouse moving, but can not click anymore. Just can go out of the game via task manager. It’s in the msfs2024 normal version and beta 2 version. I deinstalled and installed the game 8 times. I can go inside the game with a Xbox controller (but I am on a PC, just to say) and when I am going in the settings, I see my mouse but there are no settings available to click or change it. So at the moment I can not use the game with a mouse and this is really annoying. Have anyone a solution for this. This issue started one week ago.
I have my community folder empty, no add ons, game is fresh installed.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

No addon. Community folder is empty

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

It happens now constantly.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are currently plugged in? Please name all of them as there could be a potential conflict.

No other peripherals, all unplugged. Just keyboard and mouse. One time tried just mouse only without keyboard. Issue stays.

[PC Only] Are you using Developer Mode or have you made any changes to it?

No developer mode

[PC Only] What GPU (Graphics Card) do you use?

NVIDIA RTX 4090

[PC Only] What other relevant PC specs can you share?

AMD 7850 X3D, high end pc

MEDIA

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[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
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I have the same problem. Mouse isn’t working anymore

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Same here. On SU2. Noticed this happens for me when using the quick settings (top screen hover) for controllers. I use this to for quick on-the-fly changing of my mouse profile since I use it for view height, seat position, etc. After changing between the profiles, clicking no longer works and I would have to exit the sim.

EDIT: Wanted to add that the only workaround I’ve found is to use another controller such as an Xbox controller to navigate around the menus and change the mouse presets back to Mouse 2024 Transversal from being stuck at one of the other presets I have.

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Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
• mouse pointer moves, but clicking to start or any menu fails, no way to get back into the game, must do a ctrl alt del and and task.

My problem started with A321LR plane, mouse would not turn on AP or any switch, went into controls to adjust the mouse and white circle spins forever, therefore ctrl alt del end task; uninstalled game several times reloaded from Microsoft store std msfs 2024, still mouse doesn’t activate the start button or anything else on screen, :enraged_face: ctrl alt del end task again to get out.

This is extremely annoying and should not be happening! Simulator is totally unusable

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Title: MSFS2024 Freeze After Control Settings Change – No Input from Enter or Left Mouse Button

Post:

Hello everyone, same Problem for me in SU2 and SU3 beta!

After making some changes to the control settings in MSFS2024, the sim froze shortly afterward. Since then, MSFS no longer responds to input from the Enter key or the left mouse button.
The keyboard is recognized—I can use TAB to cycle through the UI buttons—and the mouse is also detected, but unfortunately, the left-click does nothing. Because of this, I can’t even start the sim anymore.

Here’s what I’ve tried so far:

  • Reinstalling MSFS2024
  • Disconnecting all other input devices (yoke, pedals, etc.)
  • Resetting keybindings is not possible since I can’t get into the sim at all

I suspect this is related to cloud-synced control settings that might be causing the issue.

My question:
Is there any way to reset all control settings to default outside of MSFS2024—perhaps by editing or deleting a file or folder—or do I really need to delete my entire user account to get a clean slate?

Any help is greatly appreciated!

2 Likes
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I’ve lost all function of my mouse on my Xbox series X. Been going on for a few days now. Just on the basic sim update 2. Was hoping to stay on something stable and wouldn’t change. But obviously not. Have tried restarting, plugging mouse directly into the Xbox instead of through a hub. Many restarts of 2024. But the game is completely useless now without being able to click on anything with the mouse. Have also tried another wired mouse.

Also have crossed checked with 2020 on my Xbox and everything works perfectly.

1 Like
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If you also have a keyboard, try connecting just the mouse first and get it working. Then connect the keyboard and see if the mouse still works. You may have to repeat a few times to get them both working.

I have to do this every time I boot up the sim.

1 Like
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Thanks I’ve tried that and nothing. This is a new problem that is exclusive to 2024. 2020 is working great for everything.

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Do you have the same issue if you follow the OP’s steps to reproduce it?
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If relevant, provide additional screenshots/video:
• I’ve had this problem in msfs2024 since the v2 update in X Box series X. The game loads to home screen and I can move the curser with the mouse but left (or right) clicking the start button does not work. Mouse button totally unresponsive. I’ve gone back to msfs 2020 - all good there !

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Do you have the same issue if you follow the OP’s steps to reproduce it?
• Similar issue on XBOX

I had the same problem, but on XBOX S and I solved it.
My mouse and keyboard are connected to a USB hub. I recently wanted to try a new mouse and a more compact keyboard. It worked fine until this morning.

When starting FS2024, I could see the cursor arrow, but I couldn’t click on the START button with either the right or left click.I tried it several times. It wasn’t a hardware issue, because when I launched another game like SIMS 4, the mouse responded perfectly.

I swapped the keyboard and mouse USB ports on the HUB, shut down the console completely (unplugged the power cable) and restarted everything. And now the mouse works fine again with FS2024 :smiling_face_with_sunglasses: .

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Some issue here since a few days. The MSFS2024 freezed after doing some changes in the settings. Trying to restart the simulator, but left mouseclick doesn’t work, even ENTER has no effect. Changing fields with TAB is possible. :frowning:
Using MSFS2024 SU2, System: MB ROG STRIX X299-E, CPU Intel Core i9 9940X, GPU RTX 2080 Ti Dual, 64 GB DDR4-SDRAM