Mouse won't go to top half of VR screen

Bug Reporting Hub Virtual Reality (VR)
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ISSUE DESCRIPTION

Description of the issue:
The mouse (pointer) has an invisible boundry about halfway the screen. It won’t move from the bottom to the top half lf the screen in VR.

Did you experience this issue before you joined the Beta?
Yes

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Most of the times. It can sometimes but temporarily be resolved by moving the mouse many times aggressively over the screen (in the bottom half).

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Start a Free flight at any airport in any aircraft.
  2. Go to VR
  3. Move the mouse (pointer) to the Toolbar or a button on the top half of the screen.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are currently plugged in, as well as your VR headset? Please name all of them as there could be a potential conflict.
Pimax Crystal (OG).

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
NVIDIA 720.60

[PC Only] What other relevant PC specs can you share?
i9, RTX4090, 64GB

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
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Provide extra information to complete the original description of the issue:
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If relevant, provide additional screenshots/video:
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2

I get that too. What I do is to look up and move the mouse. It’ll go to the center of the screen and then I move my head and mouse down…

3

Yup, I do the same. It’s a real pain to throw switches on an overhead panel.

4

It has been happening to me too on occasion. Sometimes I can’t even interact with the Toolbar.

5

I’ve experienced a similar issue, except it’s the opposite. I can’t get the mouse cursor to go to the bottom half of the screen.

1 Like
6

It depends on what hemisphere you live in. :sweat_smile:

1 Like
7

I’ve seem to remember this happening when I enter VR from windowed (rather than full screen) 2D mode. The mouse only wanted to stay in the area the 2D window occupied.

I haven’t seen this recently, though.

I do find the mouse often sluggish and won’t move very freely so i have to use the touch controllers, but these don’t work on some controls, so have to revert to the mouse. It’s a mad world!

1 Like
8

Hi folks,

Can those of you able to replicate this confirm whether this is only happening within the SU2 Beta build v1.4.7.0, or was this present beforehand?

Thanks
The MSFS Team

9

From my admittedly poor memory, it could happen prior to even SU 1, as I had to press the key-bind or, in my case, a joystick button, along with the mouse left button while waiving the mouse pointer around to try and enable the Toolbar. Sometimes I could not get the mouse pointer high enough to do that.
Win 10, 5800x3D, 4090.

Edit: I think it may have happened to me on SU2 beta after I enabled windowed mode (when testing quad views and needing to adjust Pimax Play settings) as ExtraPilot6480 mentioned above. Could be wrong though; apologies for not being sure.

10

It was present before.
Edit: I only fly VR in windowed mode.

11

Thanks for the responses! I’m going to do a search to see if this has already been reported in the Bug Reporting Hub > Virtual Reality (VR) category if this doesn’t seem to be a new bug in SU2, and also isn’t a regression.

The MSFS Team

1 Like
12

Yeah this was present before SU2 for me. From what I could tell it was like the mouse arrow was running into the edge of the window/screen on my monitor and wouldn’t move any further in VR. At least that is what I could discern from looking underneath the headset when it happened. Ended up having to use the quest controller to manipulate the overhead buttons on the airliners.

13

For now I’ve moved this topic out of the SU2 Beta category and into the main Bug Reporting Hub > Virtual Reality (VR) category as a number of users have indicated this issue was present prior to SU2. I can’t find a similar bug report on the forums to merge this topic with currently.

The MSFS Team

14

I had similar problems with the mouse since 2024 came out. The workaround for me is to run the game fullscreen instead of windowed.