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Are you using Developer Mode or made changes in it?
no
Have you disabled/removed all your mods and addons? If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the Community Support section.
no mods /addons installed
Brief description of the issue:
When starting, a dialoge box says “Can´t syncronize your data at the moment”. I get two options: “Play offline” or “try again”. Try again - nothing happens. If I choose “Play offline” the program gets through a few steps but after the “Blackshark.ai side” I get a dialoge box saying I should put in the MSFS disk och close the game. But I bought the sim online and have no disk som the only option is to close!!!
Provide Screenshot(s)/video(s) of the issue encountered:
Detailed steps to reproduce the issue encountered:
as above
Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version (Learn how to find your current graphics card driver version):
PC specs and peripheral set up:
ASUS TUF Dash15
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The PC has not crashed, the sim just refuses to start.
Build Version # when you first started experiencing this issue:
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Do you have the same issue if you follow the OP’s steps to reproduce it?
Provide extra information to complete the original description of the issue:
If relevant, provide additional screenshots/video:
If on PC, Fault Bucket ID - Instructions here - Please type in just the Fault Bucket ID # rather than a screenshot for privacy reasons: