MSFS 2020 crashes immediately after checking for updates screen after City Update USA 10

Bug Reporting Hub Crashes (CTDs)
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ISSUE DESCRIPTION

Description of the issue:
After the latest update finished downloading the sim immediately crashed. On subsequent tries to load as soon as it gets past the “Checking for Updates” screen and fades to the loading screen it immediately crashes.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Every time on sim loading at the same spot in both in safe mode or normal mode.
Every time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load sim.
  2. Crashes after checking for updates screen

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
None are connected during loading

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
DX12

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
Nvidia 4090 on latest driver

[PC Only] What other relevant PC specs can you share?
AMD 5800X3d, 64GB RAM

MEDIA

Please add a screenshot or video of the issue occurring.

Screenshot (1338)
Screenshot (1338)3035×1398 109 KB

Screenshot (1339)
Screenshot (1339)3427×1371 147 KB

[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
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Provide extra information to complete the original description of the issue:
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2

Ok So after looking at it I’m guessing the packages that were updated during the City Update 10 were corrupt. Is there a way that I can delete them and possibly have the sim re-download them at the checking for updates screen? Any help would be appreciated. I’ve got CTP on Saturday and this just cropped up. THANKS!

3

Ok I was able to resolve it. I deleted my scenery index and tried to reload the sim. It still crashed at the same point but when I went back to check the scenery index folder it had only re-built about 20 files. I assumed the update files were corrupted for some reason. Looking at my Official Packages folder I looked for the ones with the most recent updates. Luckily I back up my PC regularly and found the same fs-base files on my backup drive and simply replaced the corrupted ones with the backup ones. When I reloaded the sim it indicated I needed to update the sim and it downloaded about 1.5g and proceeded to load. I guess all of this is a good reminder to regularly backup your stuff. I hope everyone has enjoyed me posting and replying to myself on this journey :laughing:

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