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ISSUE DESCRIPTION
Description of the issue:
MSFS crashes on startup
[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes, CTD also in safe mode
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every startup
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
- Start the sim, loadbar gets 3/4 loaded and CTD before menus.
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
What peripherals are you using, if relevant:
[PC Only] Are you using Developer Mode or have you made any changes to it? No
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
DX11
[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
All updated
[PC Only] What other relevant PC specs can you share?
MEDIA
Please add a screenshot or video of the issue occurring.
Source
FlightSimulator.exe
Summary
Stopped working
Date
11/12/2024 11:41
Status
Report sent
Description
Faulting Application Path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.38.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Problem signature
Problem Event Name: MoAppCrash
Package Full Name: Microsoft.FlightSimulator_1.38.2.0_x64__8wekyb3d8bbwe
Application Name: praid:App
Application Version: 1.38.2.0
Application Timestamp: 00000000
Fault Module Name: FlightSimulator.exe
Fault Module Version: 1.38.2.0
Fault Module Timestamp: 00000000
Exception Code: 80000003
Exception Offset: 0000000001da4630
OS Version: 10.0.22631.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 6ed0
Additional Information 2: 6ed066ab37ebe8ea754f0a3b1959c5f2
Additional Information 3: 5286
Additional Information 4: 5286f472fa01e560d59705bddeb7eb63
Extra information about the problem
Bucket ID: c4d7a47b03426abca453281053d1e1c5 (1464558354416394693)
Faulting application name: FlightSimulator.exe, version: 1.38.2.0, time stamp: 0x00000000
Faulting module name: FlightSimulator.exe, version: 1.38.2.0, time stamp: 0x00000000
Exception code: 0x80000003
Fault offset: 0x0000000001da4630
Faulting process id: 0x0x46F8
Faulting application start time: 0x0x1DB4BC14F368B11
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.38.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.38.2.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Report Id: 96086267-c3ca-4033-8d6d-a0e2d7e41b5a
Faulting package full name: Microsoft.FlightSimulator_1.38.2.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
[END OF FIRST USER REPORT]
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Yes
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