MSFS 2020 problem, works in limited mode

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1

Sorry about my English. I purchased msfs 2020 premium deluxe on AMAZON 120 euro. I see the game on active on “account.microsoft”, on the Microsoft store. After installing it, works in limited mode. I have all the menus not active in the training section, in the activities section, and I only view 2 aircraft. I also formatted the PC and installed msfs 2020. it doesn’t work. I have all the screenshots to attach. Help me please

2

what are the specs of your system

3

Maybe the link in top of all pages with the name “Known issues” can help you, else i have no clue.

4

specs will help, need to know what hardware you have

5

the first time I installed it worked. Then I connected the joistick I had problems. after disconnecting joistick no longer worked. the menus are gray. My intel core configuration I5 4670 cpu 3.40 ghz - 16 gb ram - RADEON RX 590 - SSD 1 tb - windows 10 64bit. Thank you for your help

6

It sounds familiar. Have you read and tested information in the “Known issues”?

7

I have problems when disconnecting the keyboard, joystick or yoke. It seems that that when you disconnect and then reconnect a controller, the program will stop. If you wait, sometimes it reconnects and continues but most times it seems that the program just stops without trying to recognize the reconnected controller.

8

thanks…