MSFS 2020 start problems

User Support Hub Install, Performance & Graphics
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ISSUE DESCRIPTION

I’ve tried start MSFS after while now but it run to Accessibility screen, looks to me some access is not correct to my account. Any Server problems now??? All what I see now is Gaming services update again, I had no problems rum sim a week?? ago.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Now every time after start the sim, sim doesn’t start normally but to Accessibility screen settings.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

No.

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

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Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
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2

Do you have the same issue if you follow the OP’s steps to reproduce it?
• NO

MSFS 2020 store ver, Windows 10 pro 22H2

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Hi,

thnx for your feedback, as I said, I have no problems with sim start a week +/- ago. At this time I think that I have no problems with sim start previous half year :slight_smile:

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This post has been moved to the User Support Hub > Install, Performance & Graphics from the Bug Reporting Hub. If you’re struggling to start your simulator, please look for the relevant articles that provide troubleshooting steps via out Zendesk portal: Microsoft Flight Simulator Support

Thanks
The MSFS Team

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Which version of Gaming Services you have installed?

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27.98.5001.0

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By any chance, did you join PC Gaming preview through Xbox Insider Hub app?

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Many thnx for your time,
have never used this app, all is ok at my side from Day 1 :slight_smile: without XBox app,… At MS-STORE all looking ok to me, hope.

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Maybe It can be clear then,

if there is possibility after sim starts, to login on this sim start screen, what sometimes happen. Now no login, only Check for update and very quick synchronize of data, splash,… and after that Accessibility screen. No sim start at all…

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It looks like you have beta version of Gaming Services, which means there’s a high chance you joined PC Gaming preview at some point, perhaps without remembering.
Alternatively, someone who has access to your PC might have joined and not mentioned it to you.

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No any other person or ghost at my place :wink:

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Which version of Game Bar you have installed?

Check via Powershell.

To check the version of Game Bar in Powershell, you can use the following command and paste it into Powershell:

Get-AppxPackage *Microsoft.XboxGamingOverlay* | Select-Object PackageFullName

The easiest way to paste it into Powershell is by right-clicking inside the Powershell window.

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Again thnx for your time,

but after that command entered, nothing happens, it looks like command successed but no message then in prompt line.

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press ENTER

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Yes, did it :slight_smile:

but no any message after that. Is it maybe required to eneter some other thing before that command you’ve recommended?

PS
PS860×407 26.2 KB

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You can also check the version of the Xbox Game Bar directly through the Xbox app. Open the Xbox app, then go to Settings. Once in the settings, click on About, and there you will find the version of the Game Bar.

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:slight_smile: ok so again,

as I said, I don’t use XBOX app so hope you understand so you don’t need tell me about some addons for that :wink:

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Open Windows Settings. On the left side, click on System Components, then find and click on Game Bar. After that, click on Advanced Options and you’ll find the version number there as well.

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Game bar???

I start to have feeling that we are communicating here about different things :wink: No Game bar at my Win components, with Win10 Home…

Look, I have no problems till this morning sim start, also without any XBOX app, Game bar, so I expect the problem isn’t here looks like.

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Interesting:

MSFS2020 downloading 132Go on startup

hope it is not the same situation but with more bad progress :smiley: