MSFS 2024 steam version unable to connect to xbox account

User Support Hub Install, Performance & Graphics
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Hello everyone, I own MSFS 2024 on Steam, which I installed this morning. When I launch the simulator, it asks me to sign in to my Xbox account, but no window opens for me to log in, and it gets stuck on the loading page with language loading.

Thxs for your help.

1 Like
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Exact same issue for me.

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Ok heard back from support and here is the fix that worked for me.

Disconnect the network
  • Run the MSFS24 and start it
  • After a while, you should get message that the game needs an internet connection
  • Connect the network
  • After a while, you will be prompted with the XBOX login window
  • Log in and it should start downloading

Kind regards,
Microsoft Flight Simulator Support Team
Kn

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The most important detail that Microsoft left out is that if the game launches in full screen mode (which it usually does), you WON’T be able to interact with the Xbox login dialog box window, making it impossible to get past step! The missing detail, that they ASSUME everybody knows (WHICH THEY DON’T!) is that you need to type ALT+Enter to exit Full screen mode. Then you will be able to interact with the Xbox login dialog box in order to login to your account. I spent days hunting the internet for a solution to this issue, but surprisingly found no answer. They should have displayed a message right on the Xbox login dialog box stating “Press ALT+ENTER to exit Full Screen Mode if necessary”

2 Likes
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Thank You!!! yes, MS, this was overlooked by your team

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new install and having the same issue, un

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follow up, tried the full screen change saw the change but still cant input into log in

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Same issue for me. Tried ALT + ENTER but still enable to write microsoft/ xbox email adress and pass word…

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I have tried both of the remadies above & still can’t type anything in the box to get passed the x-box log in? dose anyone have another remade I can try.

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Did you try a reinstall of the app?

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yes I did 2 times

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I had seen some where to unplug the honeycomb yoke I tried that & it worked for me, thanks to whom ever put that in there now I’m happy.

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Thanks, that did the trick.

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Thanks it worked for me also after 7 days struggle. I used this procedure in addition to network disconnection and unplugging of my honeycomb controllers mention by Scodder 1871

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Yessss! Unplugging the honeycomb controllers solved the problem.

Thanks for sharing Scodder1871, thank you.