MSFS is no longer working

User Support Hub Hardware & Peripherals
1

Greetings.
I installed new AV program and this piece of software identified Fenix a320 as a threat and removed it. After that I cannot start MSFS anymore. I am getting this message:

xbox

I tried to repair Xbox but it did not help. When I start MSFS I see white screen and then it crashes. Is there anything I can do before I will do a full reinstall.
Thanks for looking.

2

Did you remove / disable the new AV before doing the repair to ensure it isn’t just removing stuff again?

3

I did. No luck.

4

Hello @speedbird144,

Your topic has been moved to a subcategory of General Discussion & Community Support Tech Talk. The General Discussion category is meant for discussions that fall outside our other sub-categories.

Please check out these other categories for your future posts:

  • Aircraft
    is where you discuss current or future planes coming to MSFS as well as assistance with liveries.
  • World
    is where you discuss scenery, airports, and weather.
  • Aviate, Navigate, Communicate
    is where you ask for help with flying.
  • Tech Talk
    is where you discuss installation, graphics, drivers, performance, CTDs, peripherals, and hardware.
  • Menus & Activities
    is where you discuss activities (landing challenges, bush trips, etc), plus anything accessed by the menus including the Marketplace, settings, logbook, cameras, etc.