MSFS loads to a black screen with white circle, then crashes

[angelo328]

As title mentions. I’ll click play, splash screen opens, does the sign in and all that, loads to a black screen and the white circle spins before CTD.

Apparently I’ve been here for long enough that the system has allowed me to make a topic (yay.) so here’s the current troubleshooting steps taken and my specs:

Specs:
-Faultbucket 1880876933722143954, type 5
Version Windows 10 home 10.0.19045 Build 19045
Processor Intel(R) Core™ i7-8700K
GPU Nvidia RTX 2070 6GB
BaseBoard Product ROG MAXIMUS X HERO (WI-FI AC)
Installed Physical Memory (RAM) 32.0 GB
Game Version 1.29.30.0

Steps taken:

I’ve pretty much run through the entire CTD forum you guys have here, and a few other fixes people said have worked from way back (Like reinstalling game services and whatnot) but with no luck.

Any help is appreciated, thanks!

FINAL POST EDIT FOR CLARITY: The solution provided by MichaMMA is what worked for me, You’ll need to search Services in windows > find Windows Audio service > Right click/Stop > Launch. Everything works after that!

[DensestSnail693]

@angelo328

0x80070005

How to Fix Error 0x80070005 in Windows - IONOS

[TenPatrol]

@angelo328

Back to the original loads to a black screen with a white circle then CTD after a few seconds.

Copy the following command

cmd.exe /C start shell:AppsFolder\Microsoft.FlightSimulator_8wekyb3d8bbwe!App -FastLaunch

In windows search bar type powershell
Right-click on it and select run as administrator
right-click in the main window of the powershell - press enter

[angelo328]

Hey, appreciate the response, no luck here though. Same crash.

[angelo328]

Appreciated, I’ve edited my post cause the error went away but we’re back to the original issue.

[angelo328]

Just tried again, heres what I got from the event viewer this time

Faulting application name: FlightSimulator.exe, version: 1.29.30.0, time stamp: 0x00000000
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc0000005
Fault offset: 0x0000000000028df5
Faulting process ID: 0x283c
Faulting application start time: 0x01d92e1b3242b45d
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.29.30.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report ID: f79f1c46-1d83-4d7f-9ece-4dbb4c7d2415
Faulting package full name: Microsoft.FlightSimulator_1.29.30.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

[TenPatrol]

Install English (United States) language pack.

System settings > time & language > language > add a language

Restart PC.

[MichaMMA]

@TenPatrol

English (United States) language pack

it was not the 0xc0000409 error code

But we have lots of topics about the ucrtbase.dll with 0xc0000005 in forum, OP can use search functio.

Examples

Cannot install ucrtbase.dll Error

so yes, its the ucrtbase.dll with the c0000005 and in this case the lang pack not cause it ( would be the 409 error then ) You can check whats mention within the linked topic… e.g. anti-virus, etc… I assume you not had MSFS former somewhere installed, so the issue with cloud data is may be not relevant. Be aware that there are conflicting applications which can cause that too. Ensure that you not have started applications in parallel. Sometime the -FastLauch option will help, eg. see here: …

After updating hardware the black load screen crasches with error UCRTbase.DLL Exception code: 0xc0000005

yep… 409+ucrcbase.dll=lang Pack, 000005+ucrtbase is different and one of the reason is the sound-drivers ( @wcoesel point allready to it ). Not only the nahimic service can cause that, also sound tools like asus sonic, radar or the mixer… You have such a tool ?

and other topics with possible reason exists…

[angelo328]

“I’d like to mention that this is my first launch. Everyone offers ideas and all these articles say to launch in safe or this and that, or launch in safe mode, or change my settings that don’t exist because I can’t launch the game, or delete my non-existent Community folder but my game still needs to be downloaded…”

Is what I was about to say after only going through the first article. Decided to humor the post and go through the second as well, to try and disable the windows audio service.

IT BLOODY WORKED! I could kiss you man, thank you so much! I’ve been at it for days and I finally have a fix, thank you again!

TL;DR Disable Windows Audio in Services during start up

[TenPatrol]

@MichaMMA

it was not the 0xc0000409 error code

Oops I’m blind

[MichaMMA]

@angelo328

TL;DR Disable Windows Audio in Services during start up

but dont forget: that not mean that you now each time should disable the windows audio service before you start the game. The main solution would like: search for newest audio drivers and install it

[angelo328]

You are correct, but I’ve looked for this the first time while trying to fix the problem and all seems well with my audio drivers, nothing in optional/windows updates, nothing in razer synapse or Logi GHUB.

I’ll keep looking, but I appreciate the band-aid solution for now!