MSFS planner/map not working. Cant fly IFR

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Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons?

yes

Brief description of the issue:

after loading up simbrief plan, it has me on 24L KLAX. i use the drop down menu box for start location and all gates are gone. i use the map/bubble and click on 12B gate, than the departure Ladyj disappears. i got to departure drop down menu and all departures disappeared than the map is stuck frozen. i load up plan again via spacebar/and the file located in my documents…start process over again, and same thing happens

Provide Screenshot(s)/video(s) of the issue encountered:

Detailed steps to reproduce the issue encountered:

just load up ifr plan

PC specs and/or peripheral set up if relevant:

12700k/2080ti/32gb ram

Build Version # when you first started experiencing this issue:

su11


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Do you have the same issue if you follow the OP’s steps to reproduce it?

what steps

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video: