MSFS stops loading at first picture (after XBOX and blackshark banners)

Bug Reporting Hub Install, Performance & Graphics
1

MSFS started OK a number of times yesterday. Today with no changes it stops with the timer (bottom right) spinning endlessly and the first picture Grand Canyon (after XBOX and blackshark banners) stuck on screen for ‘hours’.
I have retried and also logged out/in from Microsoft Store.

I don’t know what it might be, since nothing changed since it last worked.

Any help appreciated
Thanks

2

Did you log out and back in to x box as well?

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3

That was quick!
Thanks.
But I don’t think I have ever logged into ‘XBox’
Can you explain a bit more what you mean.
Thanks

4

Here is a link to a help article.
This article is for a different issue but it demonstrates this procedure
Near the bottom of the article is the section on x-box.
You will have one of the two types, probably “companion”
The article talks about uninstalling etc, you just want to sign out.
When you start the sim it should prompt you to sign back in.

It may not fix the issue, but it is one cause that needs to be eliminated

https://flightsimulator.zendesk.com/hc/en-us/articles/360016892819-Access-to-the-content-servers-is-currently-unavailable-error-message-Microsoft-Store-version-

5

Yep that did it for me. It’s working again!
Many thanks for your help and the links.
Cheers and stay safe.

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