MSFS2020 crashed on startup after the Brazil update

User Support Hub Crashes (CTDs)
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1

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ISSUE DESCRIPTION

Description of the issue:
Crash MSFS2020 on startup after the installation of the Brazil update.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes and i tried it also on safe mode.
Also on safe mode the sim crashed to desktop.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Every start

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Start the sim.
  2. After displaying the “new activities” screen on startup the sim crashes (CTD).

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:
The same as always.
I had no problem before the Brazil update.

[PC Only] Are you using Developer Mode or have you made any changes to it? NO

[PC, MSFS 2020 Only] Are you using DX11 or DX12?
DX12

[PC Only] Many issues may be due to an outdated graphics card. Please state your Graphics Card Driver Manufacturer (NVIDIA, Intel, AMD) and Version:
Nvidia RTX 4070 super with latest driver.

[PC Only] What other relevant PC specs can you share?
PC with AMD Ryzen 7 9800X3D, Nvidia RTX 4070 super, 2x16GB 6000 Mhz ram.

MEDIA

Please add a screenshot or video of the issue occurring.
No screenshot CTD (crash to desktop)

[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Same here too.

I had to restart W11 24H2 twice, Xbox X seems… so far running with the latest 2020 standard and separate deluxe(yesterday)update.

3

Not sure if you have nVidia driver 572.70 installed but if you do, try rolling back to 572.42. Seems to have worked for me.

4

I had 566.36 version installed and that worked fine until the Brazil update.
I tried the latest 572.70 driver but that make no difference, because the CTD’s are still there.
I did a recover action with MSFS2020, but still CTD’s.
Save mode also don’t help.
MSFS2024 runs normal after the Brazil update, but 2020 is scrambled.

5

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of
Good morning
After sim update 1. Now I can’t use the fligjt planner the sim won’t work there is no runway . If I zoom to earth global there is no scenery . Only I have aircraft but no scenery.not loading

6

After Sim update 1 . My sim won’t work . There no scenery.i cannot use the flight planner . No runway nothing. It was working good before but no nothing.

7

My problems are solved.
I have downloaded the Onestore content and now MSFS2020 is running.

8

Moved to User Support Hub as OP indicates issue solved.