Multiplayer traffic keeps disappearing on West Europe and West USA servers

My interpretation of his post saying names were disappearing is another way of saying that traffic was disappearing as they go hand in hand

I did a flight last night from Miami to Charlotte in the A20N and multiplayer appeared to be working ok however I have often wondered if multiplayer is one of the first things to go if the resources start to run low or internet connection (be it local or server side) becomes choked

Hi @MedianShrimp43

Apologies for not responding to your post. As you can imagine, we’re tagged in a large amount of posts on a daily basis, and whilst we do try to reply where we can, we aren’t always able to respond to every comment.

As you mentioned yourself in your earlier comment, the issue you seem to be facing is not relevant to this thread. Please ensure you post in a thread for this particular topic, and do not attempt to hijack (to use your own words) other threads in an attempt to raise attention.

Creating separate threads is absolutely imperative to ensure that separate issues do not get mixed up with one another, which would not only lead to much more difficult tracking of these issues, but would also serve to confuse forum members. When a bug report is logged internally, the forum bug report post it has been made from is linked, and we regularly track player comments in tandem with the internal log.

We ask that whilst you may think this is archaic, to please adhere to this system that has been put in place.

Thanks for your understanding
The MSFS Team

Or could they bring back the servers and it fixes the issue. The thing is it takes forever to fix it. If it’s not broke just leave it.

Hi @jordansmith4215

Thanks for letting me know about this. I’ve ensured to forward it on to the relevant team for them to check!

I checked it out of curiosity. I have West Europe manually selected in the settings, and it never switches to another or to automatic. After every game launch, it always connects to the server I selected.

The East US server and the West Europe servers are working well now all the time, thanks.

West US seems to be down for me. It’s saying unavailable in this region when I start a free flight.

The Western US multiplayer server has been retired - you can choose Automatic or manually select any remaining multiplayer server.

Oh! When was it retired? I have mine on automatic right now and assumed it put in west US so maybe it’s not west US that’s down?

That’s all the info I have, but it suggests that if you were previously in one of the now-retired servers, you may see errors like yours until you manually change to another.

Switched to East US and tried flying out of Lukla. Immediately witnessed a player attempt to take off with an airbus 380x. It did not work out well.

In other words, back to normal multiplayer experience! Thanks for the help!

Multiplayer has been good for me. So many more players now with the retirement of north Europe and west USA. The disappearing thing I haven’t had that for a few days now. Only thing wrong now is that dreadful error 2047 cloud sync error it’s so annoying every flight ends with this error

Which server is typically the most populated?

Western Europe

Running group events of 30+ players we have seen this happen consistently on the US and Asia servers.

Fewer users on the servers while they are sleeping in Asia.

If the problem is server overload, it would be helpful to have some information in the simulator’s online section. Even a forum page showing the status of each server would be useful.

Since the simulator’s launch in 2020, multiplayer flight, despite being a prominent feature, has always been unreliable and inconsistent.

Sometimes it works perfectly, and other times it’s terrible. Occasionally, it starts working fine and then malfunctions mid-flight, and vice versa.

It’s now 2026, and there are hundreds of multiplayer games that don’t have these kinds of problems.

I see nothing but marine traffic.

No ai, live or multiplayer air traffic no matter what I try. I have nameplates on, I’ve tried all servers. Xbox Series X. Nat Open, can’t think of anything else, other than I was in the su4 beta.

Anyone else have this problem?

I see very few traffic and those I do completely vanish when about within 10 miles vicinity. All settings set to show traffic in close proximity. Xbox x.

I’m not at home but I am reading now that Xbox can now adjust traffic quantity/quality etc… you need to set this all to high I guess. I will check it out in a couple hours.