Multiple aircraft missing "Additional Content" on PS5 (SU5 Release)

ISSUE DESCRIPTION

Multiple aircraft in the public release of Sim Update 5 on PS5 are now getting the “Additional Content Missing” prompt including:

ATR’s

H225

Antonov AN225

Boeing 707

Volocopter

FREQUENCY OF ISSUE

Every time you try and select the aircraft listed above on PS5.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Head to free flight and select one of the listed aircraft

MEDIA

If you have this issue as well, just disable the add on pack in “My Library” and reenable it. Seems to have fixed the issue.

UPDATE nevermind, once you restart the sim, the issue remains.

ISSUE DESCRIPTION

Description of the issue:

Recieving a notification stating Additional content is missing when selecting the Airbus H225 or Volocopter and to restart to download the free additional content.

However on playstation I have the following successfully downloaded and currently on the following version.

Game update version - 1.007.027

Airbus H225 version - 2.0.5

volocopter 6.14.0

The reason for the report is either a false flag notification or something hasnt ported over correctly.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Every time when selecting the 2 aircraft in Freeflight mode.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Get comfy

  2. Load up MSFS 2024 on your ps5/ps5pro

  3. Hop on over to freeflight and select either the H225 or volocopter and you will be met with the notification.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

Fresh install has not fixed this issue just for an update.

Thanks fo confirming this issue. Was wondering why only two engines were running.
disable + reenable, even without restarting the game, didn’t fix it for me.

Somehow the FS 2020 version of Fokker F.VII was enabled and the FS 2024 disabled. After fixing this the issue was gone for H225.

Update: issue reappeared after restarting FS

This is a known issue with a number of aircraft on PS5, as explained in the Release Notes for Sim Update 5 v1.7.27.0

1 Like

ISSUE DESCRIPTION

Description of the issue: I received an error message saying that I was missing content and needed to restart after I entered the aircraft selection menu in Free Flight. I restarted the sim, and my console, as instructed and still received the error message again.

FREQUENCY OF ISSUE

How often does this occur for you: happened twice so far

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. load MSFS 2024 on PS5

  2. go to the aircraft selection menu in Free Flight

  3. Error message should populate

  4. restart console and simulator app

  5. go back to aircraft selection menu in Free Flight

YOUR SETTINGS

I have all AI assistances on, with graphics set to max

MEDIA

Hey, the Volocopter VoloCity needs to be added to this list. I just got the same error when I tried selecting it in Free Flight

The 2024 AddOn Support SDK12 file has just shown up for PS5 Players, restart your sim and it should automatically download, this should fix the issue with missing content for the planes above!

ISSUE DESCRIPTION

Description of the issue: After downloading PS5 update, I still can’t use ATR - see picture

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
all the time

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Download new PS5 update

  2. Re-start Sim

  3. Select ATR

  4. Warning shown - see screenshot

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Hello @Pilotfirst9999,

This is a known issue as documented in the release notes here:

The team is working on a fix for this (and the other affected aircraft) as quickly as possible.

Thanks,
MSFS Team

1 Like

Just to add since the SDK12 update - H225 content missing is fixed, volocopter is not :blush:

I can’t for the life of me get it working - I have applied the update that was released earlier today, restarted the sim, restarted the console, turned the console off then back on again after a while, checked for update to the game again, and still when I select any of the ATR planes I get that same missing content message :confused:

The ATR is still missing content (Pretty sure we’re just waiting on the upgraded version of it at this point.) But the H225, AN225, and Boeing 707 are normal now. As for the Volocopter, that thing is just a mess even with all of its content lol

Yeah it’s weird, I’m also getting the same missing content issue for the Volocopter. Not sure what the deal is, may just have to revisit it in the morning and hope something changes.