Navigraph and Simbrief Not loading in EFB


ISSUE DESCRIPTION

Description of the issue:Navigraph and Simbrief icons are not appearing in the EFB menu. I have no way of creating flight plans with either add ons. They were working before the latest beta updates about 3 weeks ago.

Did you experience this issue before you joined the Beta?no

If applicable, which aircraft is experiencing this issue:all aircraft

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Yes I removed all the add ons from the community folder. The problem is still there.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?every time the sim starts

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]


:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

Can’t speak to the Navigraph app, but I’ve used the SimBrief Dispatch app several times on 1.5.13.0 - you should check to see if both apps are updated to their newest build.

Navigraph is working OK here

Check that your commuinity folder has not changed. It happened to me a couple of days ago, suddenly it was pointing to another folder that was empty. I didn’t found the reason why.

Hi,
Please contact us via our forum.

Thank you
Richard

Yes, they are the latest versions.

Okay, I will contact you on your forum. Thanks

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