Needing help with reinstall

@SurefireApe9692 A warm welcome to the forums.

From this thread: Issues Reinstalling DVD version - Product key Already Used there is a link to this article https://flightsimulator.zendesk.com/hc/en-us/articles/360017701559--This-code-has-already-been-redeemed-error-message

Does any of this help?