All these years later and still having same problem, apparently. That tells me it’s not a bug or they can’t reproduce it or simply brush it aside.
For the first time in 4 years I’m having the problem - I can see the ATC text both from myself and ATC but suddenly since last two updates I have no ATC audio either from myself or ATC. All other sound is present, it just all ATC audio is gone. A weird anomaly though…with speakers turned up full blast you can barely hear the garbled messages and the mic click so it’s as if the sim IS indeed replying but somewheres along the line it’s not being picked up through the desktop’s speakers correctly.
I’ll play with this some more as I suspect maybe these updates corrupted a setting somewheres? This is happening no matter which plane I fly. All seethings concerning sound have been checked and rechecked to no avail.
Check the audio device you have selected in windows for communication playback. This is often down to a Windows Audio driver update or bizarrely an NVidia update.
When it happens to me, communication device settings in Windows change to HDMI audio (but i have no audio connected to the monitor). If I change this to my creative labs playback device (my default speakers) all works fine.
Checked output communications in Windows 11…default output device in every place I checked is shown as my Realtech digital speakers, which it should be. Funny all my sounds are fine. Just no ATC communications. You’d think all the sounds would channel through the same outputs.
Switch to offline ATC voice. If you can hear them there is something wrong with MSFS, if there is still no audio then something wrong on your end.
I guess you experience this problem across all planes but in case you are flying iniBuilds A320neo, you need to turn up comms volume knobs as they are turned down by default.
Let me know, curious to find out. I’m doing a complete reinstall now. Nothing worked. If so,etching was corrupted this should do it. If not, it’s 100% on my end as Azure wasn’t being used as I chose “Offline” as suggested me problem still persisted. Like you I didn’t change any settings. Frustrating.
Checked this…ATC Voices shows “on” so that wasn’t it either but thank you. Have a friend who’s an IT tech gonna see if he can figure it out. I’m stumped as everything everyone has mentioned hasn’t cured it yet. Worked for for years then suddenly just quits. I’ll keep everyone posted as it’s a real immersion killer just relying on ATC text.
THANK YOU ALL FOR THE HELP! Best community ever. Problem was 100% on my end. Settings with the desktop speakers (for whatever reasoning) were messed up. I’ve played around with the settings within the speakers themselves and all is well again. Again, thanks for all your input.
Upon starting up MSFS2020 one day I noticed I had all sounds…except ATC. The sound from me transmitting was extremely low and hard to understand at all. The sound from the AI ATC was even worse. At most I could hear the mic click between transmission. Again, all other sounds were fine though.
I tried everything and at wits end decided to reinstall the flight sim thinking something had gotten corrupted within the sound files. This didn’t solve it either.
Trying process of elimination (which I wish I would have done before reinstalling!) I forced my sound from coming from my Logitech desktop speakers to my display speakers (a new 48” LG TV) to the TV’s built in speakers. Lo and behold I could hear the ATC again…not as good as my desktop speakers, but it was there which showed me 100% a problem on my end.
This proved to me the problem was within the Logitech desktop speaker system itself. My desktop sound system is the Logitech Z906 5.1 Surround Sound Speaker System. It has a desktop control unit for adjusting sound outputs and is a receiver for the little hand held remote. On the wired desktop remote unit are push buttons that will cycle through 5 different inputs plus an auxiliary. There is also a push button that controls 3 different stereo options for output plus a “decode” light. Cycling through the input and then the stereo lights via the button suddenly gave me the ATC sounds and I could once again hear ATC fine and maintain all my other sound outputs as well. I only have two speakers set up as I’m not even running it in stereo, just my sub woofer and the smaller single speaker set behind the TV I use as a monitor. My settings for the desktop speaker got messed up “somehow” but regardless I have the Logitech input set at the number 3 and nothing showing at all lit on the stereo side of things.
So in retrospect and in synopsis (and in my case) try to get your sound to come through another device than the one you usually use. At least then you’ll know which end the problem lies. In my case it worked and led me directly to having a wrong input chosen for my desktop speakers. Very strange how that works as I had all other sounds fine. Doesn’t make sense to me but I’m not gonna question it too much as it’s working 100% now with ATC volume. Hope this may help one or two people in the same position. Happy flying!
