No more CTDs with code 0xc0000005 after some changes

User Support Hub Crashes (CTDs)
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1

Hi,
I have had CTD almost every second flight with 0xc0000005 error in event log, even after Windows 11 fresh install, etc.

I have tried 2 things and now I have no CTDs at all:

  1. I stopped using custom MSFS profile settings in NVIDIA Control Panel and have everything set to default (drivers uninstalled using DDU and installed once again). Previously I had some own settings for MSFS profile.
  2. I uninstalled all FS2Crew apps (Command Center, RAAS, Pushback Express).

I don’t know which one was causing CTDs (don’t have much time to run some tests) but it’s succesfull to me so just letting you know, because many MSFS users have 0xc0000005 CTDs.

[If wrong subforum → please move my post]

Cheers.

3 Likes
2

I have exactly the same problem. It got to the point that I bought a completely new PC, but the problem has not yet been resolved.

3

I just purchased MSFS2020 and I have a basic 2GB download which never launches. I can’t even get into the game. I just filed a bug report on MS Zendesk.
My error is a bit different but seriously, this is pathetic! If it is this buggy (and I am a former helpdesk employee with 21 years of experience), what’s the point?
Also, it WILL NOT install on my Samsung EVO 970 Nvme drive which works just fine. Something about Samsung requiring new firmware but on the newer 980 and 990 drives, but this drive doesn’t have any more firmware updates available; it has the latest firmware. So I had to install it on a std. SSD drive.
I already disabled Corsair iCUE, uninstalled/reinstalled MS gaming services, selected US English to be sure, in language settings - all from the MS Knowledgebase.
I have X-Plane and have no issues even remotely similar to this; X-Plane works flawlessly on the same hardware.
Here is my Event Viewer error details FYI:

Log Name: Application
Source: Application Error
Date: 9/22/2023 10:27:44 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: CAN_RIZEN7
Description:
Faulting application name: FlightSimulator.exe, version: 1.33.8.0, time stamp: 0x00000000
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc0000005
Fault offset: 0x0000000000028df5
Faulting process id: 0x5de4
Faulting application start time: 0x01d9ed60eb21c9d9
Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: c35b540a-2d65-42d9-ba56-aa47343a4eb1
Faulting package full name: Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App
Event Xml:



1000
0
2
100
0
0x80000000000000

120458


Application
CAN_RIZEN7



FlightSimulator.exe
1.33.8.0
00000000
ucrtbase.dll
10.0.19041.789
2bd748bf
c0000005
0000000000028df5
5de4
01d9ed60eb21c9d9
C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe\FlightSimulator.exe
C:\WINDOWS\System32\ucrtbase.dll
c35b540a-2d65-42d9-ba56-aa47343a4eb1
Microsoft.FlightSimulator_1.33.8.0_x64__8wekyb3d8bbwe
App