No Mouse Handling in FS2024 on Xbox Series X

User Support Hub Install, Performance & Graphics
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Hello Community, Hello Support , Hello everybody else :slight_smile:
After almost 25 years of spending (mostly a great and joyful) time with the MSFS I face a problem I am not able to resolve by myself. So with all due modesty I give all my hope to you for help.

Description of the issue:
Since March 2025 from more or less one use of FS to the next use I lost the mouse on FS2024. I waited for the SU2 it may hopefully solve this problem. Unfortunately it did not, so I am here now and I hope someone has a good idea.
The Problem is quite simply: When I start the FS2024 I get a mouse pointer on the startscreen, but I cant do a mouseclick on the “Start” button. Infact, no button on this page I can click. There is even no Hover reaction on the buttons when I move over with the mouse. Using the Controller instead to go further just shows not even a mouse pointer anymore on the next screens (Start screen) or anywhere in the sim. This is same now anytime I start the FS.
A little remark: After I got SU2 installed, I shortly had a mouse one time (first start after update). I was able to came to the “change Airplane” screen (free flight) but in there I lost the mouse again (one click to the next) and it was/is the same as described above. Maybe this may help someone to get an idea.
Some additional infos:
The mouse works properly on FS2020 and Edge on my Xbox. There was never a problem.
Hardware connected to the XBox:
Standard Controller as bought with the XBox
Thrustmaster Boeing Edition
RedThunder K20 Keyboard-Mouse Set with one USB-Adapter.
Well, depending to the software installed on the Xbox…everything else works fine.
Well, that´s all I can tell…what can you tell? :wink:
Thanks for reading! :slight_smile: Good Day!

1 Like
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Hi @BaumInsel509819 and welcome to the forum !,

Thank you for this report. We’ve moved your topic into the User Support Hub.

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Hi - I am able to replicate this bug. I have been able to use MSFS 24 on my Xbox and mouse since launch, however, around a month ago the mouse just stopped working. Tested the mouse and it works perfectly well and the mouse pointer is stuck in the top left corner of the sim. This is definitely a bug as I’ve spent hours doing testing. Can somebody please look into this?

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You may want to get Zendesk support for this, as the forums are peer to peer support.
To do so, use the “Submit a Request” link in the “Sim Support” tab at the top of every forum page.
That goes direct to MSFS.