Objects floating in the air and texture glitches at arrival airport only

[speedbird217]

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ISSUE DESCRIPTION

Description of the issue: I did 2 flights in the latest Beta build and observed the following issues:

1. PANC-CYVR - all good on departure, jetways floating 100 feet in the air upon arrival

2. CYVR-KSFO - all good on departure (i.e. jetways were now at the correct altitude), no jetways and a strange dark texture layer floating in the air but visible only from below, not from above on arrival. This was using Flightbeam KSFO and GSX. Screenshots below.

Coordinates or location: CYVR, KSFO

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every flights on arrival only.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

1. Take off from an airport, i.e. CYVR

2. Fly to the destination, i.e. KSFO

3. See glitches/floating objects at arrival. All back to normal when loading into the same airport from the menu for departure.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using:

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC Only] What GPU (Graphics Card) do you use? Nvidia RTX 4090

[PC Only] What other relevant PC specs can you share? i9 13900KF, 64GB Ram

MEDIA

Please add a screenshot or video of the issue occurring.

[speedbird217]

Update: Actually KSFO is also broken when loading in (unlike CYVR which was only upon arrival).

This is loading in from the menu - some floating jetways (others are at the correct level) and now I have 2 dark texture layers floating above the airport, both only visible from below:

[speedbird217]

Just completed a flight KSFO-PHNL in the PMDG 777. After clearing the rolling cache, scenery indexes and streamed packages folders earlier it was all working perfectly on departure and arrival this time.

[SeedyL3205]

Re-opened this thread at request of @speedbird217 as the issue is apparently not resolved by clearing the cache after all.

[speedbird217]

Thanks SeedyL3205. Indeed, I was able to complete 2 flights just fine but when I loaded back into KSFO the issue had reappeared. It’s slightly different each time, even choosing the same time/date/weather and gate. To expand on the topic title - this now also happens when starting a flight, not just at destination.

Here are 3 separate attempts loading into KSFO from yesterday (Flightbeam):

1. Black texture layer floating, jetways floating

2. Runway and taxiway lights floating (no black texture layer this time and jetways ok)

3. Dark texture layer floating in a different part of the airport, jetways ok

This only started with the latest SU4 build. Others have reported the same issue. It seems completely random what floats, sometimes it’s the lights, sometimes it’s the jetways, other times we get these texture layers floating in the sky (they’re only visible from below, invisble when viewed from above).

I remember sometimes seeing objects floating in the Glideslope KPHX in earlier SU4 builds but they were not as apparent and no texture layers. I also tried the Glideslope KSFO instead of the Flightbeam and with that version I don’t get the floating texture layers but I get floating airport clutter (i.e. ULD containers etc.).

Not sure if this is related to the floating jetways issue already discussed elsewhere. I also noticed on arrival into PHKO today (Asobo version) that the GSX stairs did not align properly to the PMDG 777 doors. I never observed this before either - not sure if related to the various floating issues people are reporting?