Passenger mission 737 max crashes at start

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1

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ISSUE DESCRIPTION

Description of the issue:
When starting a career passenger mission with my 737 max it’s crashes 90% of the time leaving me with millions of repair costs and a free fall in reputation

If applicable, which aircraft is experiencing this issue:
737 max

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
90% of the times when starting the mission

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Just start 10 passenger missions with 737 max (in Europe). 9x plane will crash between you have entered the cockpit and the moment the passengers will board. 1x can actually do the mission

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
Yes

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?
No

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

[PC Only] What GPU (Graphics Card) do you use?
Rtx 4080

[PC Only] What other relevant PC specs can you share?
I14900 ks

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

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Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

When starting a career passenger mission with my 737 max it’s crashes 90% of the time leaving me with millions of repair costs and a free fall in reputation

2

ISSUE DESCRIPTION

Description of the issue:

I don’t have much to explain why, because nothing I have done logically should indicate this could happen. Now it’s not just about skipping the steps before taxi and crashing your airplane—now you just start a mission, and you crash. Not even enough time to finish dialling the cruise altitude—seriously??
Will you do something about this, or do you only care about making money in the marketplace?

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?
Yes

FREQUENCY OF ISSUE

2 times on a row date 22 March 2025

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Always

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Start misson
  2. 737 Crashes down from the sky
  3. Pay and repair

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant:

[PC Only] Are you using Developer Mode or have you made any changes to it?

Not using

[PC, MSFS 2020 Only] Are you using DX11 or DX12?

DX12

[PC Only] What GPU (Graphics Card) do you use?

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

4

Description of the issue:
i crash when going into cockpit, when skipping to liftoff or pressing shift-C to get into cockpit, doesnt happen on all airports. but quite alot.

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue?

dont have any cause you refuse to let us use them in career!
meaning ive just lost 100 million credits by trying to get my plane of the ground and now im stuck with a broken plane, and no credits!

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

TOO MUCH

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. skip to take off
  2. get into the cockpit
  3. get into the cokcpit with shift-C

all other stuff in this template is not relevant, this crashing broke me, and im refraining from going into an utter rage and getting banned from this forum.
the amount of bugs, crashes and other beep is infuriating!
and then having you beeps not allowing us to cheat, teleport or just add money
is even more infuriating for a solo-singleplayer-broken-career mode!
why do you care so much? waiting to sell us credits?!

ive just lost 100 million and im back to zero, i cant pay the repairs THANKS Asobo!

MEDIA

video of crash screen, everything clips trough the ground

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

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•

5

Do you have the same issue if you follow the OP’s steps to reproduce it?
•Similar Issue, does not happen at every airport

Provide extra information to complete the original description of the issue:
•Mission fails, airplane crashes before passenger boarding, millions of cr in repairs

If relevant, provide additional screenshots/video:
•

6

Do you have the same issue if you follow the OP’s steps to reproduce it?
•Just finaly could bought the 737Max, one misssion Ok then the 2 next ones, the plane fall down the sky just after hitting Shift-C to get into the plane (at Faro and Geneva)

Provide extra information to complete the original description of the issue:
•Mission fails, airplane crashes before passenger boarding, millions of cr in repairs

If relevant, provide additional screenshots/video:
•Give me credits back for heaven’s sake!!! that is not possible to try hard this game and loose everything because of a bug !

7

Suffering the same issue, just brought the 737 in career, 2nd mission, origin EGNX, twice got the falling out the sky animation “you crashed” with the first interaction with the overhead, seconds after boarding.

Would note both times was the same far off parking spot at the far western end of the west apron

Note to other suffering from career mode bugs, “End Task“ (i.e. kill MSFS in the task manager), you’ll lose rep but not “credits”

8

ISSUE DESCRIPTION

Passenger missions drop aircraft from height, usually resulting in mission failure.

This was previously an issue with the SAAB in the stable branches but now seems to also occur with the 737. Maybe somebody can test the Airbus and put in comments whether they’re also affected.

FREQUENCY OF ISSUE

Majority of the time, especially prevalent since 1.6.7

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Spawn Career mode - Passenger mission with airplanes (Saab 340 / 737 tested)

  2. Skip to taxi (game will usually do this as currently ground services are INOP)

  3. See your plane get dropped from the sky

YOUR SETTINGS

PC/Steam

MEDIA

737_dropped
737_dropped1920×1061 64 KB

Saab340_dropped
Saab340_dropped1920×1080 145 KB
9

Wait… what is the solution here? Did I miss something?

10

No solution, but it seems like it’s more dependent on the airport rather than aircraft, possible some spawn issues.

11

Agree that it seems airport dependent, so far for me: EGNX, WSSS and NZCH