PC-12 Lower MFD shut off and won't restart

Bug Reporting Hub Aircraft & Systems
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ISSUE DESCRIPTION

Description of the issue: The lower MFD malfunctioned mid flight leaving me with zero information regarding fuel levels, trim, etc. I tried cycling both av master, switches etc, all other screens turn off and restart as appropriate but the lower MFD will not. I adjusted lighting and anything else that I could think of with no result. The autopilot panel is also without lighting now.

If applicable, which aircraft is experiencing this issue: PC-12 NGX

[PC Only] Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? Unable to test

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)? Happened just once during mission.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Flying PC-12 on a medical mission out of the Grand Canaries. MFD shut off mid-flight.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using, if relevant: PS5 Controller

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC Only] What GPU (Graphics Card) do you use? GTX 3070

[PC Only] What other relevant PC specs can you share?

MEDIA

Please add a screenshot or video of the issue occurring.

Screenshot_378
Screenshot_3781816×1192 128 KB

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Screenshot_3771920×1080 182 KB

[END OF FIRST USER REPORT]

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?
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Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
•

2

Did you turn the standby bus on the overhead panel on? That’s what powers the lower display.

If you are flying a mission and have a malfunction, more than likely it will remain off for the remainder of your flight. You will then need to manage your plane and make repairs after mission completion…if it does not bug out on you.

2 Likes
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I tried everything up to and including shutting the plane off mid-flight to re-run the checklist. Both the lower MFD and Baro shut off and would flash on when switching between interior and exterior views. I adjusted all brightness knobs and such. I ended up finishing the flight in exterior view so that I could monitor fuel/flaps/trim etc.

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Do you have the same issue if you follow the OP’s steps to reproduce it?
•

Provide extra information to complete the original description of the issue:
•

If relevant, provide additional screenshots/video:
• Lower MFD shuts off on free flights too.