PC restarts few minutes after playing EVENT ID 403 in Event Log

User Support Hub Hardware & Peripherals
1

I am facing issues with my FS2020.

After playing for about 10 minutes, my PC restarts.

I have checked the GPU temp . Its Ok

FS2020 is updated. Reinstalled my OS,

My specs are 20GB ram ddr4, Ryzen 5, GTX1650 4Gb + Amd 2GB internal. , SSD512

I have checked the event log

Engine state is changed from Available to Stopped.

Details:
NewEngineState=Stopped
PreviousEngineState=Available

SequenceNumber=39

Log Name: Windows PowerShell
Source: PowerShell
Date: 8/25/2020 8:57:04 PM
Event ID: 403
Task Category: Engine Lifecycle
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-OQ596OE
Description:
Engine state is changed from Available to Stopped.

Details:
NewEngineState=Stopped
PreviousEngineState=Available

SequenceNumber=39

HostName=Default Host
HostVersion=5.1.19041.1
HostId=9b9ff9f8-464f-473b-8235-52334a7fe7a5
HostApplication=C:\WINDOWS\System32\RemoteFXvGPUDisablement.exe Disable
EngineVersion=5.1.19041.1
RunspaceId=2db5e40c-2ce0-437d-8581-dec4fa69ea07
PipelineId=
CommandName=
CommandType=
ScriptName=
CommandPath=
CommandLine=

Event Xml:



403
0
4
4
0
0x80000000000000

624


Windows PowerShell
DESKTOP-OQ596OE



Stopped
Available
NewEngineState=Stopped
PreviousEngineState=Available

SequenceNumber=39

HostName=Default Host
HostVersion=5.1.19041.1
HostId=9b9ff9f8-464f-473b-8235-52334a7fe7a5
HostApplication=C:\WINDOWS\System32\RemoteFXvGPUDisablement.exe Disable
EngineVersion=5.1.19041.1
RunspaceId=2db5e40c-2ce0-437d-8581-dec4fa69ea07
PipelineId=
CommandName=
CommandType=
ScriptName=
CommandPath=
CommandLine=</Data>

I need help .

Anyone who know what is that and how to fix,

2

What is your CPU temp when playing?

3

67-74 degree

4

Could you run a stress test (something like 3dmark) to rule out hardware and drivers?

5

Hi, does your PC brutally shut down and restart or does it show you the restart or shutdown windows ?
If your CPU temp is correct it might be an hardware problem. I had the same issue when my power supply died (Brutal shutdown and restart after a few minutes of game).

6

My power adapter is new. Before it was shutting down properly with warning. But now it is sudden

7

I have used furmark. there is no problem with the hardware just this error and shut down
Log Name: Windows PowerShell
Source: PowerShell
Date: 8/25/2020 11:55:54 PM
Event ID: 403
Task Category: Engine Lifecycle
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-OQ596OE
Description:
Engine state is changed from Available to Stopped.

Details:
NewEngineState=Stopped
PreviousEngineState=Available

SequenceNumber=15

HostName=ConsoleHost
HostVersion=5.1.19041.1
HostId=538ae41f-c691-4f6c-9bb4-9b9c9ce69bbc
HostApplication=powershell Get-AppxPackage | Select Name
EngineVersion=5.1.19041.1
RunspaceId=330f789d-3254-4914-b842-adde3a33d346
PipelineId=
CommandName=
CommandType=
ScriptName=
CommandPath=
CommandLine=

Event Xml:



403
0
4
4
0
0x80000000000000

720


Windows PowerShell
DESKTOP-OQ596OE



Stopped
Available
NewEngineState=Stopped
PreviousEngineState=Available

SequenceNumber=15

HostName=ConsoleHost
HostVersion=5.1.19041.1
HostId=538ae41f-c691-4f6c-9bb4-9b9c9ce69bbc
HostApplication=powershell Get-AppxPackage | Select Name
EngineVersion=5.1.19041.1
RunspaceId=330f789d-3254-4914-b842-adde3a33d346
PipelineId=
CommandName=
CommandType=
ScriptName=
CommandPath=
CommandLine=</Data>
8

20gb ram on system or 20gb used by msfs or 20 avaliable?

IFFF 20 total then can you remove/add or reaarange your ram right now?

9

i started getting this exact error and crash relating to RemoteFXvGPUDisablement.exe

the pc just loses display signal and i have to force a reboot, this started happening around yesterday, i recently had my gpu swapped to a 3080 but this was around 2 weeks ago googling doesn’t show much but this thread

Engine state is changed from Available to Stopped.

Details:
NewEngineState=Stopped
PreviousEngineState=Available

SequenceNumber=39

HostName=Default Host
HostVersion=5.1.19041.610
HostId=37d240ef-c317-45ef-8da4-1ed58bff8951
HostApplication=C:\WINDOWS\System32\RemoteFXvGPUDisablement.exe Disable
EngineVersion=5.1.19041.610
RunspaceId=2f4ca307-9329-40f4-b175-d74c88992c16
PipelineId=
CommandName=
CommandType=
ScriptName=
CommandPath=
CommandLine=
10

you have a very old windows…

so far I know was these RemoteFX vGPU removed.
Have you Virtual machine, Hyper-V ?

11

i do not have virtual machine or hyperv enabled as far as i know, i had the bios reset to default as i assumed it was crashing due to the ai overclock