Why its important for the lost data to get restored? when you buy a product, you expect it to work, and when the product, which for some reason tries to act as a service loses your data, not by your fault, that’s just unacceptable, no matter if you are at denial or at acceptance of the loss, as a paying customer you should care about the product/service you get for money, however important the data is for you. Because if you don’t care about it, the problem will just keep on escalating, like as I mentioned in my posts above, how can you trust developers who lose part of customer’s data (in this case the logs, activity completion, progress on achievements, settings, etc.) that they will not lose another parts of the customer’s data, like purchases in the game’s marketplace, like what do you have to lose to start caring? when you lose plane you paid for yesterday? when you lose the whole game?
Also its not like if the game was promoted as work in progress, open beta, early access, or something like that, its sold as a complete product, you buy it as a customer, you are not being paid for being a tester, and losing progress in the game is a game breaking issue. Like from the game design perspective the game does not really need features like the customizable profile, logbook, progress on activities and achievements, it would be as good game without them (maybe even better considering the experience with their loss.) And issue like this just starts to highlight trust issues with the developers, like when they cannot fix something so important and yet so small like this, where will the game go when the hype dies off? will the official servers just shutdown, and will the game become unplayable, with no option of unofficial servers? Kinda looks to me like that’s whats gonna happen.
There is plenty of usage for logbook, from nostalgic recreation of flights you flown before and that mean something to you, or looking up if you’ve been on some airport before, because it feels familiar, to having the sense of accomplishment from the flight hours you’ve already collected, and also to verify if your memories of the flights match with the data. Progress on achievements is quite comparable to save in some long single player game, you know you will eventually reach the end, but if you lose the save in the late game it hurts your experience, you don’t want to play again from the start, like imagine going for the Night Owl and Hydroplaning achievements, flying 50 hours in night and rain, then like 4 hours before completing those achievements losing the progress and doing it all over again. I was there. but at least I’ve managed to snatch the Completionist achievement like 4 days before losing the data, although it still sucks to see the activities in the game as not completed, especially in case of bush flights which are usually like 10 hour time investment per one.
