PMDG 737-700 and 800: Startup Problems after Re-Install

I am re-posting a a question that I also left on the PMDG Forum:

I took a wrong turn in trying to update my PMDG Operations Center (per guidance of PMDG), thinking that I needed to delete my aircraft files to fix the Center (stupid, I know). When, after some unrelated challenges, I was able to download and re-install the mods from my PMDG account, the software performed “repairs” on both mods and seemed to have installed them correctly. However, when I spawned into the simulator (with each of the mods), the aircraft came up cold, dark and effectively dead, as I couldn’t get any of controls, including the battery switch (which appeared to already be on) to respond. Hence, effectively the addons are inoperable. Has anyone else encountered this problem? And can anyone suggest a remedy?

I had that same problem. What you wanna do is run the installer & select “uninstall”. After uninstalling, run the installer again to actually install the plane. You’ll be asked for the activation code.
I repaired originally, and got the dead and dark pit till I did an installation with my activation code, then all was copacetic

Thanks so much, ngreenaway. Your advice worked. Great to have such terrific support in the forum.

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