Press any Key to Start: can't sign into microsoft store

@TenPatrol it is activated
@CasualClick - I tried to open xbox game bar; can’t sign in to xbox social. Other apps were the insider hub, smartglass and xbox companion

Can you sign in to XBox Companion?

Nope - error 0x80860010

Long shot - reset Windows Store? Dunno if you tried this yet:

https://flightsimulator.zendesk.com/hc/en-us/articles/4402187356690-Redirected-to-the-Microsoft-Store-page-for-Gaming-Services-or-Error-0x80073D26-or-Error-0x00000001-when-you-try-to-install-update-or-launch-MSFS

I’ve reset windows store plenty of times; I’m going to try resetting gaming services, but I think the issue isn’t to do with windows store but rather a general issue connecting to the microsoft servers.

Resetting the services gave me this error Imgur: The magic of the Internet

Service “Microsoft account Sign-in Assistant” is disabled or manual?

It is running, indeed.

What about service startup type?

Automatic (trigger start)

ok, check gpo settings.
Run local group policy editor

Go to
Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options
make sure
Accounts: Block Microsoft account
is not defined

That unfortunately didn’t fix the issue; refer to Redirecting to see what I’ve already done

Try disable TCP/IPv6
Disable IPv6 on a Windows 10 Computer (uillinois.edu)

In some cases if you turn off windows defender firewall and windows defender antivirus via gpo,registry tweaks etc. you cannot update system and windows apps.

I just found the fix to my issue: it required lots of browsing 2013 forum posts, and is completely unrelated to fs2020, BUT:
It was to do with windows update! (0x804401c or something like that)

The command “netsh winhttp show proxy” didn’t show “Direct access”, but rather “myproxy:8080”.

After running “netsh winhttp reset proxy”, I troubleshooted Windows Update, and it managed to green tick the solutions.

I can now update windows, and sign in!

3 Likes

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.