Hello everyone. How are they? Does anyone know how to update or fix this error? It asks me to have this version of the - fs-base-propdefs-. I would need help, because because of this, much of the game is not updated and it does not let me install purchases. Thanks a lot.
1 Like
Hi @FrankAv1314
I have seen this occur a few times in different ways but cannot say for certain how to correct the problem.
If you have the steam version of the game, I have read elsewhere that logging out of your steam client and then logging back in to the steam client may fix this issue.
If you have folders/mods in your community folder then I also suggest temporarily moving them out of the community folder and then re-run the simulator. I am aware of some issues of installing aircraft purchased in the market place if there are items in the community folder.
I hope you find a fix soon.
1 Like
@tamalien I have tried it, what it tells me is that it does not install it for me because it requires the following content for it to install and run correctly: - fs-base-propdefs- required version 0.1.2.
1 Like
If you have tried both of the suggestions I gave above and it still does not work, then I recommend you create a support ticket with Zendesk to get official support. (Note you will need to log in to Zendesk using your Microsoft/xbox account details)
While you wait for a reply from official support others may post alternative suggestions for things to try.
1 Like
@tamalien Hello how are you? I was able to fix the problem. Thank you for the contact with Zendesk. I comment separately for all who see this post, that Zendesk’s response was immediate, and above all they solved the problem, which in fact was very simple. The problem was that I did not install part of the game’s content, what I simply did was close all the sessions, both the MSFS 2020 session, the one in Xbox and the Microsoft Store, where I purchased the game, restart the pc, I logged into the aforementioned accounts and went to the content manager and everything was automatically installed. I hope this will be of use to all those who are going through the same thing and I am willing to help them with whatever they need and do not hesitate to contact Zendesk for their response is immediate. Thank you very much to all.
4 Likes
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.