PS5 Load times inconsistent

User Support Hub Install, Performance & Graphics
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ISSUE DESCRIPTION

Since Sim Update 5, load times have been highly inconsistent on the PS5. Originally I thought it was due to the SU, but after further testing since. I’ve discovered that flying Marketplace purchases (Mainly WASM focused aircraft) leads to load times breaking the next time you enter the sim leading to longer loading times, or loads that never make any progress at all.

Below you’ll see my original testing before discovering that it has nothing to do with Sim Objects or the amount of Add On’s Enabled. After that you’ll see my loading times after spawning multiple add-ons that lead to the inconsistent load times.

When this does occur, the only fix currently is to reinstall the entire sim. Which this only helps for a bit until you use WASM Planes again which will eventually lead to the same broken load times. (Which I’ve probably reinstalled the sim about 50+ times since SU5 on the PS5 Pro.)

No 3rd Party Add On Load Times:

  1. 2:07.90
  2. 2:10.03
  3. 2:09.83
  4. 2:13:37
  5. 2:10.43

If it starts at 7% or higher, the load time is consistently normal.

If it starts at 6% or lower like 2% Authenticating, the load is consistently leading towards a load that never loads, or one that takes a longer time.

LOAD TIMES AFTER ADD ON ENABLED AND SIM RESTARTED:

Halo Pelican | 2:12.88

A-1 Skyraider | 2:11.23

A-32 Vixxen | 2:10.99 (Sim Objects 1383)

PMDG 737-8 | 2:19.30 (Sim Objects 1401)

Transall C-160 | 2:14:92 (Sim Objects 1405)

YF-23 | 2:15.47 (Sim Objects 1408)

PMDG 777F | 2:16.49 (Sim Objects 1426)

MH-60 | 2:17.70 (Sim Objects 1439)

  • Flew the MH-60 in a couple of locations for a few minutes went back to main menu and enabled the Piper M600, and rebooted the sim which started seeing longer load time the next time around. Not sure it’s related to Sim Objects, The MH-60, or the Piper M600.

Piper M600 | 3:20.51 (Sim Objects 1443)

FSR300E | 2:29.92 (Sim Objects 1454)

Load times after flying/spawning the 777F

  1. 3:26.18 | 2 Spawns in the air.
  2. 2:25.76 | 2 Spawns Cold and Dark at KLAX/KJFK
    • No Avionics on leads to no issues?
  3. 3:27.34 | 1 Spawn on Runway, Running & Takeoff at KLAX/KJFK

It appears the more you use certain (WASM Heavy?) 3rd Party aircraft the longer the load time becomes the next time you boot up the sim?

Load times after flying spawning the 777F & MH-60

  1. 3:36.65 | Flying Spawn in MH-60, Runway Spawn, Take off 777F KJFK

Load time after a 30 Minute flight in the 777F (Spawned in the air)

  1. 3:18.57

Load time after 30 Minute Flight in the 777F and then returning to menu to fly MH-60

  1. 7+ Minutes no load, stuck at 6% Activating Packages

Load time after the broken load time:

  1. 20+ Minutes no load, stuck at 7% Activating Packages.

FREQUENCY OF ISSUE

Just depends on the aircraft you fly. If you’re flying GA or non intensive WASM aircraft you probably won’t ever run into this. If you selecting airliners like the PMDG 777F, the MH-60 and others you’ve probably ran into this issue as well. (I’ll add more to this as I run into more 3rd party aircraft that have this happen)

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Fly any high use WASM aircraft like the PMDG list, or MH-60 and just load in wherever, it doesn’t matter after a few boot ups of the sim you’ll see that the load times regress almost each time.

YOUR SETTINGS

Since it’s PS5 Pro, everything is of course streamed.

MEDIA

This is the outcome after maybe 15-20 Reboots while doing the steps above with WASM aircraft, just stuck at 6 or 7% endlessly.

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2

What type of internet are you using? How fast?

3

Internet has nothing to do with this issue. 1 Gig Fiber internet.

4

Load times in PS5 are terrible, agree

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Either I missed that part or you did not note that in your description. As far as I’m concerned, anything is a possibility until confirmed otherwise. Appreciate the update. Sounds like we both run the ps5 pro on 1g fiber and you are already aware that deleting/reinstalling seems to be the only solution as a temporary fix. The dissection of load times regarding specific aircraft is impressive however I cannot say I have shared the same experience. Hopefully someone else can comment.

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Im on 1 gig internet too and hard wired.
I haven’t timed anything but I know how many times it sticks, having to clear cache, rebuild databases, reinstall sim etc,etc. I have very few add ons

7

Same setup

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Now that I think of it, maybe keeping your addons disabled and then enabling them when you feel necessary?

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Thank you for this report. We’ve moved your topic into the User Support Hub.

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10

I am confirming @TheCowTown above report.

11

Well, this is a sim bug and not related to something a 3rd Party Developer can fix nor can the user fix.… But… okay lol.

12

Definitely a bug. Just to say I don’t have pmdg in ps5, only ms/Asobo derived aircraft. So I can definitely state the loading times are not related to 3rd party.

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Having the same issue on standard PS5 slim too, some days it doesn’t load at all. Often requiring many tries quitting, reloading, restarting the PS5. I have also tried clearing the PS5 system cache which seemed to help a bit but not for long. I have also noticed after flying a heavy aircraft like the PMDG 777F, and going back to the menu, attempting to load another flight in another aircraft will result in the sim getting stuck on the world map loading screen. It is quite unpredictable, some days for me it will load in fine, others it’s very slow. Hopefully this gets some attention soon!

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I’m experiencing these loading issues again on PS5 Pro. Today, November 13, the simulator got stuck at 14% while activating packages. After eventually getting past that stage, it then got stuck loading my Free Flight.

Simply starting the simulator and loading a flight should be the absolute basics. Right now, I cannot rely on being able to play at all.

This is a recurring problem, not just something that started today. I don’t know whether the current Microsoft service outage is contributing, so I’m not claiming that it is the cause.

Microsoft/Asobo, could we please get a clear update? Are these PS5 loading failures being investigated, has a cause been identified, and is a fix being worked on?

Repeatedly restarting and hoping the next attempt works is not an acceptable long-term experience for a paid simulator. Before anything else, we need reliable access to the game and our flights.