Purchase problems

Still no joy being able to purchase the PA44. Whatever I try gives me the dreaded purchase failed. Any help welcome.

Do you have the sim through Steam or the Windows Store?

I have the windows version

Hmm okay.

I use the Steam version so I don’t know if there are any common gotchas with the Windows store version to avoid. Have you run through this list of steps?

https://flightsimulator.zendesk.com/hc/en-us/articles/360016366680-Error-message-Purchase-failed-

Have run through this several times with no luck