Pushback Cart Does Not Connect to GA plane

ISSUE DESCRIPTION

Description of the issue:

The pushback cart will not move and connect when using the ALT + P pushback shortcut. The cart moves a few feet, then stops. You can try again and the same thing will happen. At an airport without any ground services in the ATC menu, it looks like you can never push back properly. It may be plane dependent as well. I see this on the Beech G36 regularly. I tried once with the C172 and pushback movement was immediate, even thought the cart didn’t attach.

Coordinate or location of issue: Tried at MUGI and KOKB. Same at both.

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

Every time with the G36.

REPRODUCTION STEPS

Please list clear steps you took in order to help our test team reproduce the same issue:

  1. Load in Beech G36 at airport (MUGI or KOKB). ALT + Q for Quick Preflight. SHIFT + C to enter cockpit.

  2. Turn off parking brake.

  3. ALT + P to start pushback. Note minimal cart movement, no pushback on plane.

YOUR SETTINGS

If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.

What peripherals are you using: VKB NXT and STECS. VelocityOne rudder. Keyboard/Mouse.

[PC Only] Are you using Developer Mode or have you made any changes to it? No

[PC, MSFS 2020 Only] Are you using DX11 or DX12? N/A

[PC Only] What GPU (Graphics Card) do you use? RTX 3090

[PC Only] What other relevant PC specs can you share? i5-13600K, 64GB RAM.

MEDIA

Please add a screenshot or video of the issue occurring.

Same issue here on ps5, even with assigned keybind for that pushback toggle. Same whe usong the coms menu

The default shortcut is SHIFT-P.

I think that’s inconsequential. I’m ALT + P, which might be the norm for the Keyboard 2024 Tranversal.

Either way, I don’t think the key bind choice matters here.

Out of curiosity, which plane were you using?

MSFS 2024. I have the same issue. With the JF PA28 Warrior, when I hit Alt P, the cart moves around a bit but doesn’t hook up to the aircraft. I tried with the default C172, and instantly the aircraft pushed back without a cart.

Thanks for confirming. I was surprised when I searched around that there didn’t appear to be a pushback bug open with this specific behavior, but I guess it is not just me. There must be something specific with certain planes.

Is the parking brake off? I had the same issue once with a C172. If I remember correctly it needs to be off for the cart to connect.

Yes,park brake off

I did a little more messing around, and picked an assortment of GA planes (plus my 3rd party P180) and tried this multiple times.

All tests were KOKB, Parking 28 (Ramp GA Small). Used default liveries.

Did Quick Pre-flight (where applicable) and entered cockpit. Turned off parking brake. Went to external view and did ALT + P for pushback.

:white_check_mark: = Plane began pushback immediately (irrespective of if cart was there or if it attached)

:cross_mark: = Cart just rolled around, maybe spun once, never connected, never pushed back.

L-39 Albatross: :cross_mark:

King Air C90: :white_check_mark:

C172 G1000: :white_check_mark:

Cessna C185: :white_check_mark:

Cirrus SR22T: :cross_mark:

Cub Crafter NX Cub: :white_check_mark:

Piaggio P180: :cross_mark:

Piper PA28: :cross_mark:

Beech G36: :cross_mark:

Beech G58: :cross_mark:

It would seem this bug is indirectly linked to another issue I’ve been struggling with which is intermittent nose wheel steering.

With the cart not correctly connecting visually, you don’t know if the sim thinks the cart is actually attached. If the sim thinks it’s attached, your nose wheel steering is disabled.

https://flightsim.to/file/853/pushback-helper-v2-0

Can replicate following OP steps, noticed the different behaviours using the C172 G1000 & G36.
When a pushback cart is available for a GA aircraft, it should connect and behaviour be consistent across all aircraft.

Thank you for the bug report.

We have created an internal ticket to see if our team already has this logged, and if not they will attempt to reproduce the issue and create a new bug report. This item is now marked as feedback-logged. If there is an existing bug report or one is created, we will move this thread to bug-logged.

See @BigCow74 post with detailed steps to reproduce and aircraft having an issue (I assume list is not exhaustive): Pushback Cart Does Not Connect to GA plane - #10 by BigCow74

Tested again at KOKB, Parking 28

C172 G1000
Complete walkaround, enter the aircraft, start the engine, parking Brakes OFF, using ALT+P: pushback cart is not moving but aircraft is pushed back:

G36
Complete walkaround, enter the aircraft, start the engine, parking Brakes OFF, using ALT+P: pushback cart starts moving, does not connect to the aircraft and aircraft is not moving at all:

Expected behavior: cart should connect and aircraft pushed back.

Thank you, I’ve passed this onto the Development Team to take a look at! :slight_smile:

Thanks for your updated reports on this. The team have been able to successfully reproduce an issue from these reports, and this thread has now been marked as bug-logged.

The MSFS Team

2 Likes

I would love it if anyone in the 1.7.17.0 SU5 Beta release can try to replicate this bug again. I’m hopeful this line from the release notes means it’s fixed.

Airports

  • Fixed pushback not behaving correctly when requested through the key binding in untowered airports

Tested at KOKB, Parking 28.

C172: no cart (why ?), aircraft is pushed back using ALT+P until you click ALT+P again:

G36: the cart is now connecting to the aircraft but pushed back is not done in a straight line and automatically stopped once reached an angle of almost 90 degrees (why ?):

So pushback is overall working but why those differences between the C172 & G36 ? (maybe others aircraft are concerned too).

In SU4, at a towered airport where ALT-P pushback works on the G36, the cart will push back and then re-orient you 90 degrees as you note, I presume, to be in a better position to taxi out. So the good news is it looks like the same behavior in the Beta is now observed at un-towered airports. Very happy to see that.

But you raise an interesting point as why the C172 has no cart and pushback starts immediately, whereas the G36 waits for the pushback cart to attach. There must be another, unrelated issue that causes the differences in this case.

Maybe after SU5 releases we’ll need another bug report to try and harmonize how the cart works.