Quest 3 image freezes after about a hour, two days in a row, can't get back into VR. The sim continues to run fine on the TV. Never this problem in one and half years of VR

User Support Hub Virtual Reality (VR)
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1

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ISSUE DESCRIPTION

Description of the issue:

FREQUENCY OF ISSUE

How often does this occur for you (Example: Just once, every time on sim load, intermittently)?

REPRODUCTION STEPS

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YOUR SETTINGS

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What peripherals are you using:

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[PC, MSFS 2020 Only] Are you using DX11 or DX12?

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MEDIA

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2

I’m on Quest 2, but I’ve found I need to use the Oculus Debug Tool (\Oculus\Support\oculus-diagnostics\OculusDebugTool.exe) to restart the Oculus service and can then reconnect to the PC.

I’m glad that MSFS can keep going after this sort of VR crash. Some other VR games just crash entirely.

3

Moved to User Support Hub since a solution has been marked.

4

This is a known issue, the Meta Link PC software even notifies of it. The issue affects sliced encoding, if you disable it in the Oculus Debug tool you won’t have any freezes.

No idea if this is Nvidia’s, or Meta’s issue though.

5

I believe it to be an NVIDIA issue. Users are warned about it when opening the Meta software via a banner across the top of window.