[released] FSReborn FSR500

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1492

Then you can reach me via email, msfs forums is not listed as my official way of support.

I am giving you options, not forciing you. If you want support from me reach me via my aproved channels.

I have zero control on these posts, it could be locked or closed by Microsoft moderators at any time, their forums could cease to work at will, i have zero moderation power on them, and many other factors which makes this channel an unofficial way of support for 3rd party developers.

As part of my engagement with Microsoft agreement it is in my power to set what are my official way to be reached to provide support, and as such it is specified on my products description on marketplace and also on my EFB FAQ and website.

Having said that, I am quite confident not other developer out there is so attentive to their customers and projects as I am.

Best,
Raul

17 Likes
1493

Since 3rd party product support is prohibitted by the forum rules you really should not expect to receive product support here, though.

It sometimes happens, yes, because the powers that be overlooked it or possibly turn a blind eye to simple requests, but this is not the support channel for any market place aircraft other than official Famous Flyers / Local Legends.

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1494

Ok, bad choice of terms on my part. Strike ā€œproduct support.ā€ a reasonable amount of simple questions answered to things that donā€™t involve a support ticket level response. What we have been enjoying here, and elsewhere, all along. Points well taken about the rules; but developers are considered a part of the community, and so they must be welcome to provide us some assistance here, in the manner of being a community member, correct?

1 Like
1495

Depends on how you define assistance. If they said they had identified an issue, and had just released a new version that fixes said issue, I think that is fine.

If I posted about an issue here, and requested the developer help me with it, that isnā€™t.

1496

More of a how does this work, or do I have an issue at all? Add on aircraft have gotten so wonderfully complex that it helps to ask before calling it a bug or whatnot.

1497

There are lots of knowledgeable people here, and they can probably assist you with most things without the developer getting involved.

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1498

Fun facts: In the two or so years that I have been MSFS sim pilot on Xbox Series X, I have not had to file a support ticket once with Zendesk or any 3rd party developer! Any and every issue that has come up has been resolvable right here in this community, and that community includes developers as well as sim pilot peers. That is how good most products are for my uses, and how I manage solving my own problems by first checking in around here to see if the solution is already out there, or if it is a known issue to either adopt that solution or wait patiently until is is solved. Others have different product support needs but this community meets all of mine to date. I think that is a huge credit to us all (and I frequently pass along what works for me when I am confident of the answer). Great discussion, I really appreciate the 3rd party developers who participate here to the extent that their realities permit, thanks!

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1499

Indeed this is true and in many cases quicker. The issue is sorting the right from the wrong information and thereā€™s a lot of wrong information out there. Itā€™s often well meaning but still wrong. It depends what it is of course but hearing from the dev directly is preferred. Discord has its uses but I totally understand those that prefer one on one support communication for privacy or just so they donā€™t have to deal with the unhelpful comments one can get on a public forum such as this or Discord. I donā€™t understand or like devs that donā€™t at least offer email support. Itā€™s the very basic minimum as far as Iā€™m concerned. Good on FSR and many others for having the email.

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1500

What kind of systems realism can I expect? I own BB pc-6ā€¦ Will it be more than that, in terms of damage, wear&tear and systems depth? edit disregard wrong thread :person_facepalming:

1501

Vastly more considering the BB PC-6 has no wear and tear at all and only engine damage possible. Itā€™s got complete systems depth, everything is custom simulated, everything can break over time or randomly, you can even get a random bird strike that busts up the windshield. It doesnā€™t get much better than this!

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1502

In my opinion best turboprop in the sim at the moment

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1503

sorry wrong threadā€¦ Somehow I mistaken new pc-6 thread with this one. :person_facepalming::person_facepalming::person_facepalming:

1504

I just have to say that I love this plane. First of all, Raul chose a wonderful plane with a beautiful cockpit and great visibility. And then he just did everything right :smiley: I donā€™t have that much time to fly, so I like that the plane is easy, but not trivial, to start up and operate.

It took me exactly half a year to complete a journey in the FSR500 along the Norwegian coast in real weather, from the Nordkap down to Oslo. Each leg was only between 30 and 100 nm, because I love to take off and land. Once I killed the engine on take off because I was tired and forgot that I cannot simply push the throttle all the way forward. Fortunately the runway was long enough so I could put the plane down again and stop before the end. I did a good mix of hand flying and admiring what a modern G1000 and auto pilot can do.

So a big thank you to Raul and everybody who worked on this plane, including the amazing Working Title avionics.

P.S.: With the recent SU15 update and the Working Title G3X, the FSReborn Sting S4 is just as much fun. Just a bit slower and ideal for shorter hops.

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1505

This plane grows on you more and more and more. When I moved to PC and got my TAA gauges and the full 4k texture treatment itā€™s just so ā– ā– ā– ā–  pleasant to helm.

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1506

Ok I need some help/perspective I think. This aircraft is consistently rated as one of the highest addons to fly. Rated as the top turboprop by far and talked about by everyone. I love single engine turboprops, my current absolute favorite being the TBM 850, and the prospect of a ā€œsimilarā€ plane with a highly advanced maintenance and wear system sounded great. So during the sale I grabbed a copy of this.

Iā€™m really quite disappointed. There seems to be so many problems, unimplemented features, and general performance issues. I almost feel like Iā€™m seeing a different airplane or something.

So before I just go write this thing off as a bad purchase, can someone please help me see what Iā€™m missing or doing wrong here? Some of my issues:

  1. Turboprop simulation seems very weak. No ram rise, no noticeable loss of cooling as altitude increases, and while torque lowers with altitude it seems more aggressive than I would expect.
  2. Beta range, something Iā€™ve seen several people claim is the best implementation of beta theyā€™ve seen doesnā€™t even seem to function properly for me. 1 mm of throttle out of beta Iā€™m doing 30, 1mm of throttle into beta I quickly roll to a stop.
  3. Takeoff torque almost non-existant? I need to do more testing here but if I set rudder trim per the POH for takeoff, I pretty much snap to the right as soon as I release the brakes.
  4. Pressurization schedule.. Is this accurate? Seems anything more than about a 1500fpm climb and it canā€™t keep up. Is there something in the G1000 (Iā€™m not very good with these units) I need to see to make it work better?
  5. Sounds. Again something raved about. Is the ā€œinspirationā€ aircraft really this quiet? I can BARELY even hear the prop. All I can really hear is the AC system which seems to have a fan more powerful than the prop. Certainly louder.
  6. Lights. I saw a review many months ago talking about how the lights are incorrect, with the taxi and takeoff lights basically swapped. This still seems to be wrong.
  7. Any hope the GCU 476 is planned to be functional? In VR this would really make my life a lot easier than trying to twiddle knobs.

I know some people are going to jump on me for bashing this. That is NOT my intent. I WANT to enjoy and fly this airplane. On the surface it seems exactly what Iā€™m looking for.

1507

Let me take you point by point:

  1. The NG, ITT and Torque figures all based on real aircraft data, captured LIVE from the G1000 units on real flights from IRL M500 pilots flying around world, including Brazil where it is extremely hot. All the temperatures and data you see are exactly as how the IRL pilots see it on new engines with 100 to 350 TBO aprox. Although I understand you might expect some more dramatic figures, the M500 is a de-rated PT6 with 500shp power vs a TBM / PC12 which is 850shp. So the figures you seeing are spot on.. and a simple YouTube video of a M500 flying at FL270 to FL280 would have confirmed this for you.

  2. Beta range is moving the blades angle in accordance with PT6 engineering manuals, it starts from 19deg to 0deg and continues progressively until you reach -5 to -8 deg.. once you hit this range the internal FADEC will release all the fuel to the engine and you would move to full REVERSE operation rather than BETA.. please ensure you are calibrating your inputs to use BETA properly, I suspect you jumping to full REVERSE at once rather than moving thru the beta range slowly. I have done all this custom in FSR500.

3.- You must serious be having some miss configuration issue, most customer blow up their engines on take off since the torque can exceed 1450lbs when you put full throttle when the max in accordance to POH is 1313 for 5 minutes.. anytime you exceed this it will blow up the engine if you have full realism settings enabled on the EFB. Check you do not have any prop pitch input hardware binds.. if you do remove them. this is due to MSFS SDK bugs and limits as I need to move the blades myself with custom simulation to achieve the best turboprop simulation on MSFS.

4.- Read the user manual the pressurization schematics are there, done exactly as how it works IRL.. M500 pressurization is based on max PSI of 5.6 and the user manual explains in full detail how it works. IRL Pilots made me code it custom 3 times until it was working exactly as the real aircraft. This is not an airliner, the pressurization is way different..

5.- Yes the sounds are recorded as per the real airplane.. check you do not have headphone noise cancelation enabled in your system, most people complain actually how loud the engine is inside the cabin, but this is how they sound I have pictures of the day we recorded the sounds from the real airplane.

6.- The lights are incredible dim on the real airplane, check videos online and you will see, the IRL pillots made me dim them until it matched what they see. I appreciate you would like them brighter, but this is how they work IRL. Here you have a IRL shoot of how the M500 night lighting looks like:

image
image1342Ɨ697 11.2 KB

Full video:https://www.youtube.com/watch?t=219&v=pIzg0eBZPsg&feature=youtu.be

As you can see, I did the lights very realistic.. your expectation is because unfortunately many other 3rd party developers donā€™t even bother to investigate how to do custom lighting effects and they attach the default Asobo lighting effects, which are designed for airliners.. leaving most airplanes with lights as birght as an Airbus attached to a little plane.. but thatā€™s now how it works IRL. The watts on the lights are very low as your generator, alternator and battery are not as big as it would be on a full 747 for example, battery life is crucial on a turboprop in order to ensure you can start the engine without a hot start.

  1. The GCU 476 is in a position where is very awkward to be used for the G1000, the angle just doesnā€™t match, you can use your own PC keyboard already on the G1000 so it makes absolutely no sense to waste resources on enabling this. the H:Events were enabled so people with a real HCU 476 hardware can use their devices and that is in place with the latest update. I am not planning to enable it fully in 3D, two reasons: I) It is in a very bad position and the G1000 supports physical keyboards already which is more optimal. II) The input events to create this are not public available on the SDK, it was done in the SR22 which is encrypted and I am unable to see an example to perform the development work.

It seems to me you are having clear issues with your hardware setup given your symptoms, once again this is not my place for support.. you lucky I saw the post so I could reply since I check this forum from time to time, if you have further problems feel free to contact me via email or discord so we can help you instead of writing this off as a bad purchase because:

A) You have issues that can be resolved with some diagnostics

and

B) Because you donā€™t understand the aircraft IRL system and your expectations are not being fulfilled despite that the aircraft has been made with over 5 pilots of the real thing telling me every day how things are supposed to work. Everything is explained in the 148 pages user manual and 5 video tutorials all available to you in the EFB with QR codes.

Best Regards,
Raul

15 Likes
1508

And yet things like these exist:

Might as well strap these to the wings. :wink:

And they arenā€™t even the brightest, as I believe there is a 200,000 lumen handheld by the same company.

Here we go:

1509

submit your request to PIPER lol.. you guys want realism? I did the ones they put in place.. :tipping_hand_woman:

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1510

I donā€™t doubt you, but I do find your reason as to why doubtful. You clearly donā€™t need a 747 to drive very bright hand held torches. Maybe there are thermal aspects that restrict them to how bright they can be.

I suspected there would be, and found an aftermarket upgrade. More expensive than I imagined.

1511

I think Aviation safety.. I bet is all due to regulations..

3 Likes