Using the template below will greatly help the team reproduce the issue and ease the process of fixing it. Before posting, search for an existing report. If you are not sure it’s a bug, please first report in User Support Hub.
3 tags are required - add them in the tag section next to the title above:
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One for platform (ms-store, steam, xbox, playstation, or xcloud)
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One for aircraft if related (start typing in your aircraft name in the tag section and pick correct option)
Feel free to delete this quote section after adding your appropriate tags.
ISSUE DESCRIPTION
Description of the issue: Selection of Reorder tool causes list to appear but coupled with multi-coloured flashing of just the tool area, and subsequently a full CTD.
FREQUENCY OF ISSUE
How often does this occur for you (Example: Just once, every time on sim load, intermittently)?
Every time the tool is accessed.
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue:
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Access the Reorder tool through the Settings menu or Dev mode
[PC ONLY] FAULT BUCKET ID
If you experienced a crash on PC, sharing your Fault Bucket ID would be extremely helpful. You can learn how to find that ID here: How to find your Fault Bucket ID after a crash [PC]
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
I fully reinstalled MSFS 2024, with an empty Community folder, but the result was the same.
What peripherals are you using, if relevant:
Not relevant.
[PC Only] Are you using Developer Mode or have you made any changes to it?
No changes made but fault is reproduced both by directly accessing Reorder, as well as through the Dev mode.
[PC, MSFS 2020 Only] Are you using DX11 or DX12?
DX12
[PC Only] What GPU (Graphics Card) do you use?
RTX 5090
[PC Only] What other relevant PC specs can you share?
Ryzen 9 9950 X3D, 64Gb 6000Hz DDR5
MEDIA
Please add a screenshot or video of the issue occurring.
Difficult to reproduce flashing!