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SIM INFORMATION
This is vital information for our test team, please do not skip it or your issue may not be able to be reproduced or fixed.
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Microsoft Flight Simulator 2020 or 2024: 2024
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Version Build Number (Where do I locate that?): Release
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Game Platform (Exampe: Steam, Xbox, MS Store): Xbox
ISSUE DESCRIPTION
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Did you remove all your community mods/add-ons? If yes, are you still experiencing the issue? - No
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Description of the issue: It took time, effort and testing to set up all peripherals in MS2020. Also this could be done offline. None of those configurations are available in 2024 on Xbox. You need to start from scratch. Also you need to do it online. This means that you have to be in a free flight, you have to change settings and check the impact / if it was the correct setting. Also settings have impacts on other settings and assignments to controls. This takes a while. If there are online issues or gaps the settings are not saved. I experienced this from small changes to whole profiles. So the process itself is hard, because you need to take photos from MS2020 to get an idea. Than you need to be in a flight to check if it works and all the effects on other controls for each peripheral. Than just you must take additional pictures and notes to apply everything again without being in a flight / in the starting screen.
FREQUENCY OF ISSUE
How often does this occur for you? (Example: Just once, every time on sim load, intermittently) often/always, depending on bandwidth and server status
REPRODUCTION STEPS
Please list clear steps you took in order to help our test team reproduce the same issue.
- Connect Velocity One to xbox and start a free flight
- Change the configuration of a control that has multiple assignments and click the configuration / settings icon on the right in the row.
- On the left side you can assign the control to a button, which for the velocity one is huge list. Once you scroll down that list in flight the sim crashes and nothing is saved.
YOUR SETTINGS
If the issue still occurs with no mods and add-ons, please continue to report your issue. If not, please move this post to the User Support Hub.
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What peripherals are currently plugged in? Please name all of them as there could be a potential conflict. Velocity one, Strandard xBox controller
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[PC Only] Are you using Developer Mode or have you made any changes to it?
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[PC, MSFS 2020 Only] Are you using DX11 or DX12?
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[PC Only] What GPU (Graphics Card) do you use?
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[PC Only] What other relevant PC specs can you share?
MEDIA
Please add a screenshot or video of the issue occurring.
[END OF FIRST USER REPORT]
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