Screenshots overexposed (washed out)

User Support Hub Hardware & Peripherals
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1

:wave: Thank you for using the Bug section, using templates provided will greatly help the team reproducing the issue and ease the process of fixing it.

Are you using Developer Mode or made changes in it?

No

Have you disabled/removed all your mods and addons?

Yes (Not related)

Brief description of the issue:

While viewing the content of the sim in either Pancake (2D) or VR, all the colours and exposure seems normal, not over exposed. however, when taking screen shot the image is way over exposed.

Provide Screenshot(s)/video(s) of the issue encountered:

Screenshot (158)
Screenshot (158)2560×1440 241 KB

Note how bright the image is. This not reflective of what I am seeing on my monitor or in VR. screenshot taken prior to this past week didn’t have any issues. No setting have been changed (I was on vacation for a week, and wasn’t near my computer).

Detailed steps to reproduce the issue encountered:

Any screenshot.

PC specs and/or peripheral set up if relevant:

i9-12000k, 3080ti, 2K MSI gaming monitor, Oculus Quest 2

Build Version # when you first started experiencing this issue:

current NON-BETA build

:loudspeaker: For anyone who wants to contribute on this issue, Click on the button below to use this template:

Do you have the same issue if you follow the OP’s steps to reproduce it?

Provide extra information to complete the original description of the issue:

If relevant, provide additional screenshots/video:

2

I think I had this problem at one point, or at least something similar. What fixed it for me was switching from an HDMI connection to Display Port. My monitor and graphics card both support either connection, so no hardware or software changes other than the cable.

3

Are you using HDR? What software do you use for taking pictures? :slightly_smiling_face:

4

Yep, thats an HDR screenshot. With HDR on you cant simply take screenshots in the usual way.

5

Just switch off HDR, take the picture and switch HDR on again. Recordings btw are not affected.

1 Like
6

Interested. I am not HDMI, but I did plug in a TV as a second monitor maybe that’s the issue? Thanks for the help.

7

Have you HDR enabled? If so try disabling it. HDR contains light signals to the monitor. Your normal screen capture tools can’t capture this, so can’t adapt the image brightness and saturation (from a very simplistic perspective)

HDR content has metadata that tells the screen what the picture you’re looking at should look like. If you want to know more: https://developer.nvidia.com/gpugems/gpugems/part-iv-image-processing/chapter-26-openexr-image-file-format

When you grab a simple screen shot, that metadata is not captured along with the screenshot.