Sim update 5 not available either in store or in the sim itself, now already almost five hours after launch

Bug Reporting Hub Install, Performance & Graphics
1

Do you have any add-ons in your Community folder? If yes, please remove and retest before posting.
-no
Are you using Developer Mode or made changes in it?
-no
Brief description of the issue:
Been trying to update for hours, the update is not even showing. Restarted multiple times, logged out of xbox app and store, did wsreset, nothing helps.
Provide Screenshot(s)/video(s) of the issue encountered:
N/A
Detail steps to reproduce the issue encountered:

PC specs for those who want to assist (if not entered in your profile)

Build Version # when you first started experiencing this issue:
1.17.3.0
Are you on the Steam or Microsoft Store version?
Store version
Did you submit this to Zendesk? If so, what is your ticket #?
#111882

2

Please let me know if you find a solution to this. I’m in the same boat.

3

same here.

4

I resorted to reinstalling the whole game, redownloading the whole 124GB at 5,5Mbit/sec.